Mateo Weihmuller

Experience

• 

  Ford Motor Company

  Mar 2019 - Jul 2020

  Logistics trainee at Ford Argentina

  - On this job i worked on an implementation of a new system that allows a better manage of inventorydiscrepancies using Microsoft SharePoint to reduce working time.- I also worked regularly with the preparation of daily reports and monthly analysis of plant scorecard indicators.

• 

  ExxonMobil

  Apr 2021 - May 2022

  Contract Lead

  General description of the Job: Canada agreement portfolio management and new requests negotiations, enabling efficient and effective purchase of goods and services (from purchase to pay) with a focus on business value, on time delivery and cycle time.Tasks:- Development of new contracts involving the negotiation of contract pricing and terms & conditions directly with suppliers while working with internal stakeholders, seeking lowest total system costs andappropriate mitigation of supply and legal risk.- Development and maintenance of internal and external relationships to meet business line expectations. Show less

• 

  Mercado Libre

  May 2022 - Jan 2023

  CX Analyst

  General description of the job: Lead the design, execution, performance monitoring and optimization of Customer Experience projects.Tasks:- Generate and analyze information on the experience of those who use our services, through advanced tools such as SQL and Tableau or statistical models, in order to offer superior experiences.- Identify efficiency opportunities, structure them, communicate them and coordinate the necessary actions to enrich our products and service models, working together with the Product, Business and IT areas. Show less

• 

  PedidosYa

  Jan 2023 - now

  General description of the job: Manage all of the dashboards from the area, since their creation to their maintenance. Be the owners of the Contact Center data, helping to create reports, perform analysis and manage data projects.Tasks:- I led a project of 10 people to unify and verify all of the information displayed across the contact center. After completing this phase, we created a Google Data Site in which we displayed all of the queries, dashboards and definitions regarding the area metrics.- l worked on a project regarding new metrics for the area in regards to agents performance. Show less

  • Controlling & Performance Specialist

    Oct 2023 - now

  • Business Operations Sr Analyst

    Jan 2023 - Oct 2023