
Dan Gonzalez Pharm.D.
Staff Pharmacist

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About me
Medication Adherence | Healthcare Leader | Using reflective listening and motivation techniques as a director in lowering the 25%+ medication non-adherence rate in the US
Education

Creighton University
2012 -Doctor of Pharmacy - PharmD Pharmacy
Creighton University
2008 - 2012Doctor of Pharmacy - PharmD PharmacyActivities and Societies: Kappa Psi Pharmaceutical Fraternity APhA-ASP member at Creighton University. Fall 2008

Northern Illinois University
2003 - 2007Bachelor of Applied Science - BASc Sociology
Experience

CVS Health
May 2012 - Mar 2016Staff Pharmacist• Successfully contributed to one of the busiest CVS pharmacies in our districto 5,500 prescriptions filled weeklyo 1,250 cars assisted via drive-through weekly• Administered patient care through DUR, counseling, educating and promoting positive patient medication adherence • Assisted with 2 CVS Caremark pharmacy acquisitions while maintaining professional standards, patient safety, and upholding appropriate patient therapies• Actively immunized patients for influenza, shingles, Tdap, and pneumonia • Collaborated with local flu clinics during peak flu season • Participated in projects and conference calls with District 1 CVS pharmacy’s stores weekly involving regional and district supervisors and Pharmacy managers • Coordinated care with Spanish populations in the retail setting through translation and 1-on-1 care-based relationships with patients • Asked CVS to work in primarily Spanish speaking areas to assist their company with their Spanish patients and translated prescriptions from English to Spanish Show less

DaVita Kidney Care
Mar 2016 - Jun 2017Clinical Pharmacy Operations Staff Pharmacist-Department of Operations closed in 2017-Verified prescriptions promptly and accurately for end stage renal disease patients • Triaged medication dosing, interactions, indications and contraindications for kidney dialysis patients throughout their treatment • Translated and reviewed prescriptions from English to Spanish for patients on specific dialysis weekly dosing regimens • Conducted consultations regarding Spanish translations with teammates on site• Promoted leadership and positive work culture by embracing the Wellness Warrior position for the facility • Presented lectures to facility staff of over 100 people at a time with topics in health, homeopathy, and pharmacy • Participated regularly in work fundraisers, committee meetings, and events • Performed with superior attendance and ethical work practice under self-direction Show less

HonorHealth
Jun 2017 - Sept 2020In-Patient Rehabilitation Hospital PRN Pharmacist• Collaborate with admitting and internal doctors, physician assistants, dieticians, physical therapists, occupational therapists, case management, and nursing staff in order to ensure exceptional patient care• Verify prescriptions for appropriate use and patient safety incorporating EPIC software• Screen work for accuracy completed by technicians regarding IV, oral, and compounded medications• Perform daily Warfarin dosing• Perform Vancomycin dose adjustment recommendations• Assist with weekly medication cart fill for all patients staying in the hospital• Answer physician and nursing clinical questions • 100% passing rate for 3 consecutive years with the pharmacy annual IV sterile compounding exam Show less

Cigna
Oct 2017 - Oct 2019▪ Promoted to Lead Specialty Pharmacist for Cigna’s Specialty Pharmacy Division within 8 months of hire▪ Fostered a positive work culture by interviewing and hiring 7 new full-time Specialty Pharmacists▪ Re-accredited Cigna’s Specialty URAC Certification by working with quality assurance and regulatory teams▪ Presented oral presentations and training sessions to top-tier executives, colleagues, and pharmacy staff monthly ▪ Directed quality assurance by screening prescriptions daily with 100% accuracy rate over 2 years regarding disease states such as inflammation, cancer, fertility, hepatitis, hemophilia, transplant, and multiple sclerosis Show less • Completed training in all specialty categories for Cigna’s Specialty Pharmacy including: Inflammatory, Multiple Sclerosis, Pulmonary, Transplant, Cardio, Infusion, Oncology, HIV, Hepatitis, Hemophilia, and Fertility departments• Assured patient safety by conducting REMS FDA-mandated counseling programs for medications across all specialty categories• Reported adverse events to the manufacturers according to manufacturer contracts within a 24-hour time frame • Completed weekly rotations of a fast-paced STAT request-only E-mail shift• Completed weekly rotations of 24-hour time-sensitive REMS patient consultation shift• Translated and verified prescriptions set aside for Spanish-speaking only patients as a certified Cigna Spanish Translator• Answered patient and provider consultation phone calls, which included tasks such as: taking new prescriptions, clarifying drug interactions, answering patient questions, and educating providers new to Specialty medications• Screened Specialty prescriptions by thoroughly verifying patient intake information, dosing, appropriate use, allergies, drug-drug interactions, and off-label uses • Contacted health care providers for clarification regarding starter pack dosing checks, appropriateness of use, dosage form changes, dose disparities, and storage and handling questions • Assisted teammates with their questions while incorporating Cigna’s values of an open-door policy and teamwork• Maintained thorough documentation in relation to adverse events and noting patient orders for essential information required by the FDA and drug manufacturers in order to dispense medications to patient Show less
Lead Specialty Pharmacist
Oct 2018 - Oct 2019Specialty Pharmacist
Oct 2017 - Oct 2018

Jones, Skelton and Hochuli
Jun 2019 - Jul 2021Professional Pharmacist Deposition Witness for Jones, Skelton & Hochuli P.L.C. law• Assist lawyers with patient case document reviewo Clarify pharmacy law questions and concernso Clarify pharmacy clinical questions and concernso Clarify pharmacy patient questions and concernso Present conclusions to the firm based on evidence provided for use in court trials • Submit professional deposition and witness testimony for opposing counsel to review• Appear for testimony at court trials

Accredo - An Express Scripts Company
Oct 2019 - Sept 2020Pulmonary/Transplant/Cardiology Specialty Pharmacist• Assist teammates with the transition of a newly merged Cigna/Accredo Specialty Pharmacy Division• Answer clinical questions from provider’s offices • Transcribe Specialty medications verbally • Conduct intimate Trikafta consultations with patients for Cystic Fibrosis as the only Specialty Pharmacy allowed to do so from recently obtained Vertex manufacturer contracts• Steer teammates to the right answers surrounding prescription processing, insurance-related questions, product complaints and replacements, clinical rationale documentation, and escalation phone calls• Maintain appropriate documentation while abiding by work-at-home standards• Review clinical trials and education surrounding current guidelines in Cystic Fibrosis/Synagis/Cardiology/Transplant medications Show less

CVS Health
Dec 2020 - Jul 2021CVS COVID Clinic Lead Pharmacist• Managed 60+ Pharmacy personnel regularly to immunize 200-500 patients against COVID daily during COVID season▪ Regularly led 50+ hospital COVID clinics with administrators asking for me by name to lead their clinics weekly ▪ Regularly explained best immunization practices to supervisors/hospital personnel, and pharmacy staff ensuring quality results▪ Was asked to extend CVS’ COVID clinic contract 3 more months due to immunizing 10,000+ patients as a team

UnitedHealth Group
Sept 2021 - nowNP3 STARS Measures Medication Adherence Bilingual Spanish Pharmacist▪ Galvanize members to obtain maximal medication adherence with ask-provide-ask and reflective listening techniques▪ Collaborated with the CAHPS pilot to maintain hundreds of CMS contract for the STARS program▪ Conducted CMRs (comprehensive medication reviews) over 100+ patient medication case files in English/Spanish
Licenses & Certifications

Pharmacist Immunization Certificate
Arizona Board of PharmacyOct 2022
Cigna Spanish Translator
Cigna- View certificate

Digital Forensics and Incident Response
UChicago ProfessionalSept 2025 - View certificate

Designing Your Cybersecurity Infrastructure
UChicago ProfessionalSept 2025 - View certificate

Social Engineering and Ethical Hacking
UChicago ProfessionalSept 2025 - View certificate

Securing Your Network
UChicago ProfessionalMay 2025 - View certificate

Computer Networking Fundamentals
UChicago ProfessionalMay 2025 - View certificate

Integrating Your Infrastructure Security
UChicago ProfessionalMay 2025 
Basic Life Support for Healthcare Providers (BLS)
American Heart AssociationMay 2023- View certificate

Threat Hunting and Intelligence
UChicago ProfessionalSept 2025
Honors & Awards
- Awarded to Dan Gonzalez Pharm.D.Service Heroes Finalist UnitedHealth Care Oct 2022 Customer Service Excellence Award
- Awarded to Dan Gonzalez Pharm.D.Cigna Champion Award Cigna Specialty Pharmacy Oct 2019 100% prescription screening accuracy without mistakes and productivity metrics met 2 years in a row.
Volunteer Experience
H.O.M.E. Pharmacist Preceptor
Issued by Midwestern University (AZ) on Jan 2017
Associated with Dan Gonzalez Pharm.D.
Languages
- spSpanish
- enEnglish
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