
Yu-Jen Chen
Teaching Assistant

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About me
Senior Brand Marketing Manger
Education

IÉSEG School of Management
2015 - 2017Master’s Degree Digital Marketing & Customer Relationship ManagementStudy in Digital Marketing and Customer Relationship Management

Université catholique de Lille
2013 - 2014Bachelor of Business Administration - BBA
東吳大學
2008 - 2013Bachelor of Arts - BA Business and LawActivities and Societies: AIESEC DDMYP Self-study Program leader Teaching Assistant Volunteering in Health Centre
Experience

Soochow University
Jun 2012 - Aug 2013Teaching AssistantTeaching Assistant, SCU English Summer Camp, Extension Education Department Prepared teaching materials, provided administrative assistance, and tutored student

Air force of ministry of military ROC
Aug 2013 - Aug 2014Radar Technician1. Established and maintained radio and wire communications 2. Operated and performed maintenance on radar systems and associated equipment
.webp)
NACS (National Academy of Civil Service)
Aug 2013 - Nov 2013Executive Assistant1. Assisted the eleven-day visit of civil servants from Belgium, Austria, USA, Netherlands, Poland, Malaysia and Indonesia.2. Organised the international conference of International Human Resource Program (IHRP)

IÉSEG School of Management
Aug 2015 - Oct 2017Graduate Student in Digital Marketing and CRMEQUIS, AACSB & AMBA accredited; Ranked 17th on FT; Top 6 in FranceAward: Merit-based ScholarshipProfessional skills in CRM, SEM, Affiliate Marketing, Online Reputation.

Regent Hotels & Resorts
Jul 2016 - Jun 2017Digital Marketing ExecutiveResponsibility: Website Content, Social Media Management, E-commerce(Online gift shop), CMS, Email Marketing, Google Analytic, Newsletters. Google AdWords (A/B testing)Performance: Increase the 2 times more followers on FB, IG, LINE and Weibo.Media buying for online advertisement in Facebook and Google AdWords for campaigns. Conduct CMS and email marketing with performance tracking.

Marianne Paris
Jun 2017 - Dec 2017Stage Assistant Chef de Projet Marketing
Popup Tech
Feb 2018 - Jun 2019https://room.fullinn.tw/Responsibility: Monitor Digital Marketing Performance (GA, Google Ads, Email Marketing), Marketing Strategy, Media Relations & Communication, CRM.Performance: Increase +180% of B2B customers. Coordinate seminar and Marketing Events. Contact for Sponsorship and Media. - Software product: Exclusive Room Management System for Taiwanese Accommodation- Assistant of business development- Digital Marketing Specialist- Marketing Research
Macom Manager
Jun 2018 - Jun 2019Marketing Analyst
Feb 2018 - Jun 2019

Digit Spark
Aug 2019 - Nov 2023Corporate Brand ManagerBrand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long termPlanning and execution of all communications and media actions on all channels, including online and social mediaAssisting with product development, pricing and new product launches as well as developing new business opportunitiesCreating and managing promotional collateral to establish and maintain product brandingManaging the budget for advertising and promotional itemsCompetitor and customer insights analysisAnalysis of sales forecasts and relevant financials and reporting on product salesKey responsibilities* Contribute and collaborate daily with the brand, social, internal communications, and employee branding specialists* Build awareness, enhance corporate reputation and visibility among external audiences* Take complex (technical) messaging and distill it down into clear, engaging, and accessible communication* Create impactful campaigns with strong storytelling for both traditional and digital channels* Drive and build social media channels in Asia in conjunction with the global social specialist* Content creation for internal and external channels (visual and written), including blogs, videos, news, social media, website copy, advertorials, and presentations* Act as a brand guardian, in concert with the global corporate communications team* Create, coordinate, and cascade information to employees, leadership, and core external stakeholders* Connect with colleagues throughout the organization to identify needs and opportunities, gather feedback, and make suggestions for improvements* Combine a global approach for the brand with a local focus on execution, adapting and translating our overall communications strategy to local channels and activities, aligned with our brand standards* On occasion, support internal and external events, both physical and virtual Show less

Inbound Asia 集客數據行銷
Aug 2019 - Aug 2021Brand SpecialistResponsible for managing a company's brand. Develops plans that that support lines of service and brand objectives and devises campaigns that increase the awareness of stature of a company1. Branding, Marketing and Communication Strategies 2. Brand Communication Development3. Public Relationship Management

留法比瑞同學會、中法比瑞文化經濟協會
Sept 2019 - now青年委員創立於中華民國44年6月,為非政治性、非營利性的純民間社團,以促進台灣與法國、比利時、瑞士間文化、經濟、科技交流合作為宗旨。

ASIA-PACIFIC MARTECH TRANSFORMATION ALLIANCE ASSOCIATION
Nov 2023 - Jun 2024Secretary General1. Administrative Management: Overseeing the day-to-day operations of the organization, including document management, meeting arrangements, and office administration, to ensure the efficient functioning of all administrative tasks.2. Meeting Preparation and Record Keeping: Responsible for scheduling meetings, preparing meeting materials, and recording minutes, ensuring that important decisions and discussions are properly documented and followed up.3. Communication and Coordination: Acting as a bridge for communication both within the organization and with external partners, clients, or the public, facilitating effective interactions.4. Policy and Procedure Development: Participating in or leading the development and revision of organizational policies, regulations, and procedures, ensuring the organization's operations are legal and efficient.5. Financial Oversight: This may include responsibilities such as budget preparation, financial reporting, and cost control, to ensure the financial health of the organization.6. Human Resources Management: Involved in or responsible for staffing, training, evaluation, and motivation of employees, creating and maintaining a highly effective work team.7. Project Management: Leading or participating in the planning and implementation of significant projects, including setting goals, allocating resources, monitoring progress, and evaluating outcomes.8. Strategic Planning: Engaging in the organization's long-term strategic planning, including market analysis, setting business development directions, and risk management.9. Representation of the Organization: Representing the organization in external communications or events when necessary, shaping and maintaining the organization's public image.10. Crisis Management: Participating in the response to emergencies or crises, making decisions to minimize negative impacts on the organization. Show less

INNORHINO Design
Jul 2024 - nowSenior Brand Marketing Manager1. Brand Strategy and Management: • Develop and implement a cohesive brand strategy that aligns with INNORHINO’s mission, vision, and values. • Ensure consistent brand messaging across all marketing channels and touchpoints. • Monitor market trends and competitor activities to identify opportunities for brand growth and differentiation. 2. Marketing Campaigns: • Plan, execute, and oversee multi-channel marketing campaigns, including digital, social media, content marketing, email, and events. • Collaborate with cross-functional teams to create compelling and innovative marketing materials that resonate with target audiences. • Analyze campaign performance metrics and adjust strategies to optimize results. 3. Team Leadership and Development: • Lead and mentor the marketing team, fostering a collaborative and high-performance culture. • Provide guidance and support in the development of team members’ skills and career growth. • Manage external agencies and vendors to ensure high-quality deliverables and cost-effective solutions. 4. Content Creation and Management: • Oversee the creation of engaging and relevant content that showcases INNORHINO’s expertise and thought leadership in the packaging industry. • Ensure content is SEO-optimized and aligned with the company’s marketing objectives. • Manage the editorial calendar and coordinate content distribution across various platforms. 5. Customer Engagement and Experience: • Develop strategies to enhance customer engagement and loyalty through personalized marketing initiatives. • Work closely with the sales team to understand customer needs and tailor marketing efforts to drive customer satisfaction and retention. • Collect and analyze customer feedback to inform marketing strategies and improve the overall customer experience. 6. Budget Management: • Develop and manage the brand marketing budget, ensuring effective allocation of resources. • Track expenditures and ROI, report to CEO Show less
Licenses & Certifications

CRM Basics Badge
Salesforce Trailhead- View certificate

Google Digital Garage Certificate
谷歌Jun 2019 
Accounts & Contacts Badge
Salesforce Trailhead- View certificate

Diploma of Master of Science in Digital Marketing and CRM
IÉSEG School of ManagementOct 2017 
Build a Battle Station App Badge
Salesforce Trailhead- View certificate

Google Analytics Individual Qualification
GoogleJul 2021 - View certificate

Google Ads Fundamentals Certification
谷歌Jun 2019 - View certificate

Google Ads Mibile Certification
谷歌Jun 2019 
Salesforce Platform Basics Badge
Salesforce Trailhead- View certificate

HubSpot Social Media Certification
HubSpot AcademyJun 2019
Volunteer Experience
Digital Marketing Specialist
Issued by Dharma Drum Mountain Buddhist Association on Jun 2016
Associated with Yu-Jen ChenEnvironmental Coordinator
Issued by Dharma Drum Mountain Buddhist Association on Aug 2016
Associated with Yu-Jen Chen青年委員
Issued by 留法比瑞同學會 on Sept 2019
Associated with Yu-Jen Chenteam member
Issued by Dharma Drum Mountain Buddhist Association on Sept 2012
Associated with Yu-Jen Chenvolunteer of health center
Issued by Soochow University on Sept 2008
Associated with Yu-Jen ChenVice president of Finance
Issued by AIESEC on Sept 2009
Associated with Yu-Jen ChenAssistant, Incoming Exchange, Soochow University Local Committee
Issued by AIESEC on Sept 2008
Associated with Yu-Jen Chen
Languages
- chChinese
- enEnglish
- frFrench
- taTaiwanese hokkien
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