Khadar Bile B.

Experience

• 

  Safar Cusub Online

  Feb 2015 - Jan 2016

  ICT Officer

  •Work with end-users or IT colleagues on resolving Level 1 issues in CP•Resolve or escalate Level 2 and Level 3 issues to appropriate internal or external resource (IT Lead/international IT, management, and vendor) as necessary.•Provide installation of Desktop/laptop hardware and software, and peripherals, using IRC standard Windows 7 operating system image.•Provide installation of Local Area Network, wireless network, peer-to-peer or client server architecture, as appropriate.•Any other IT related tasks assigned by the supervisor or Regional IT team to accomplish the overall organizational goals. Show less

• 

  Shaafici Pharmaceutical import Co.

  Mar 2016 - Apr 2020

  Head of IT Department

  •Installing and configuring computer hardware, software, systems, networks, printers and scanners•Monitoring and maintaining computer systems and networks•Responding in a timely manner to service issues and requests•Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users•Repairing and replacing equipment as necessary•Testing new technology

• 

  Upwork

  Jul 2019 - now

  Freelance

  ✔ Help Desk Specialist✔Data Entry Specialist✔Service Desk Specialist✔Virtual Assistant✔Admin Support✔QuickBooks✔Peachtree✔Microsoft Office✔Pdf to Excel ✔Pdf to Word✔Web Research✔Copy/ Paste Services

• 

  Wasaaradda Waxbarashada, Hiddaha Iyo Tacliinta Sare

  Jul 2023 - now

  •As a System Administrator, I managed the delivery system to keep track of all education projects at the Ministry. •Supports the information systems and applications that support the MOE programs and administrative processes;• Supports the ICT facilities;• Provides Web designing and web editing services;• Troubleshoots common computer application problems;• Maintains or supervises the maintenance of computer hardware equipment;• Review the designs of the MOE promotional materials;• Supervises Media.• Supervise IT, assistant.• Designs the MOE promotional materials;• Develops and maintains online printing services. Show less

  • Senior ICT Officer

    Jul 2020 - now

  • Acting Director Of ICT

    Jul 2023 - Aug 2024