Nicolas Buratti

Experience

• 

  IBM Argentina

  Oct 2005 - Sept 2007

  Application Support Level 2

  Implementation Services and Life Cycle Support Level 2Global Resources - Operations Support for Applications and Worldwide Access for IBM employees.

• 

  IPFone. Your Business Connection.

  Feb 2008 - Apr 2011

  IPPBX Tech Support

  I'm a Networking and VoIP Telephony Tech Support Agent for an american company that provides networking and voice solutions for small and mid-enterprises located in the US and worldwide.Our company use Cisco and Polycom hardware combined with Broadworks PBX software to provide a complete VoIP solution according to customers needs.

• 

  EY

  Apr 2011 - Oct 2017

  Telephony Operations L3CUCM v.8.0 - v.10.5 AdministrationVoice Gateways AdministrationCisco Unity Connection (CUC) Account AdministrationSME/Focal Point for US Provisioning L2 Voice Operations (Global Shared Services)CUCM v.6.0 - v.8.0 Administration & Support for Ernst & Young Global Offices.Voice Gateways AdministrationNEC Legacy PBX Administration & SupportCisco Unity Connection Account AdministrationSME/Focal Point for US Provisioning

  • Supervising Associate | Collaboration Services | Global Infrastructure Services

    Jan 2016 - Oct 2017

  • Senior Associate | Infrastructure Support | Telephony

    Apr 2011 - Jan 2016
• 

  Logicalis Latam

  Apr 2018 - Jun 2019

  Telephony and Collaboration

  Collaboration Infrastructure Support @YPFCisco CUCM v10.5 / UCCE / Cisco Jabber AdministrationSkype for Business Server 2015 Administration

• 

  EY

  Jul 2019 - May 2021

  Supervising Associate - Collaboration Operations

  Skype for Business 2015 & MS Teams OperationsGlobal L3 Support for EY Skype Infrastructure (+320.000 users)Audiocodes SBC RoutingMS Surface Hubs AdministrationUnified Messaging - Cloud Voicemail

• 

  IPFone. Your Business Connection.

  Jun 2021 - Sept 2022

  Microsoft 365 Solutions Specialist

  Microsoft 365 UC ConsultantMicrosoft Partner Network AdministratorMicrosoft 365 Service Adoption

• 

  PLURALIT - Inclusive Technology

  Oct 2021 - Jan 2022

  Senior Teams Voice Engineer
• 

  UC365 Consulting

  Oct 2021 - now

  Founder & Principal Consultant
• 

  De Cronos Groep

  Oct 2021 - Jan 2022

  Senior Teams Voice Engineer

  Senior Teams Voice EngineerMicrosoft Teams Proof-of-Concept and implementations

• 

  AudioCodes

  Aug 2022 - now

  Advanced Professional Services Engineer

  Provide advanced professional services as an engineer at Audiocodes, specializing in Zoom and Teams projects.Install, configure, and maintain Session Border Controllers (SBC) and Survivability Branch Application (SBA) for Audiocodes clients.Troubleshoot and resolve complex technical issues related to Audiocodes products, Zoom, Teams, and related communication technologies.Assist in the development of customized solutions, including integration of VOCA and Audiocodes Live Cloud services. Show less

• 

  Techunting.net

  Aug 2022 - now

  Senior Voice Engineer

  Senior Voice Engineer for Audiocodes