Michelle M. Morgado

Experience

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  Bank of America

  Jan 2008 - Jul 2008

  Bank Teller

  Processing transactions accurately and efficiently in accordance with established policies and procedures and engaging the customers . Connecting customers through referrals to teammates and specialists making the financial lives of the customers better. Demonstrate core values in all actions and provide an excellent experience for the customer.

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  Nova Southeastern University College of Optometry

  Jul 2008 - now

  Develop marketing plans for the college and the college’s clinic branch, The Eye Care Institute, to drive student enrollment and alumni giving, and increase patient population. Design promotional flyers, brochures, banners, and online content and ensure consistency of all material with the NSU brand regarding logos, imagery, colors, and tone of voice. Responsible for the production of the College of Optometry’s alumni magazine, The Visionary. Sets the tone, editorial and visual direction, and policies for the publication and make sure every issue is consistent on these measures. Show less Provide administrative and operational support and assistance to the Chief Operations Officer of The Eye Institute.Assist the Chief Operations Officer with clerical support as well as routine insurance, billing, and A/R reconciliations and corrections in the medical management software. Assist the Chief Operations Officer with credentialing paperwork for new faculty and residents including maintenance of spreadsheets and files with applications, provider numbers, and activation dates. Prepare spreadsheets for the purpose of analyzing the following: patient visit numbers, patient no shows, open appointment slots, patient satisfaction survey responses and other clinic information, utilizing the medical management software. Assist in the ordering, control of inventory, and distribution of clinic supplies by entering and tracking all orders in ARIBA. Provide work direction to clinical staff under the auspices of clinic administrators. Show less

  • Director, Office of Continuing Education and Alumni Affairs

    Oct 2019 - now

  • Manager of Marketing

    Aug 2012 - Oct 2019

  • Assistant to Chief Operations Officer, The Eye Care Institute

    Feb 2010 - Aug 2012

  • Patient Access Representative, The Eye Care Institute

    Jul 2008 - Feb 2010
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  OIA GLOBAL

  Dec 2023 - now

  Director of Global Marketing