Timothy Paine

Experience

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  GTE

  Jul 1996 - Mar 1999

  Computer Systems Analyst

  Held various positions with increasing responsibilities, including: computer systems analyst, technical audit analyst and business systems analyst. Developed business requirements for GTE support of the General Motors OnStar Program.

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  GTE Wireless

  Mar 1999 - Apr 2000

  Program Manager - E-Business

  Managed online bill presentment and payment programs for the consumer segment. Managed EDI Invoicing and EDI Payments for the business segment. Provided business requirements for the launch of CDPD Billing.

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  Verizon Wireless

  Apr 2000 - Mar 2019

  Develop and document the business requirements, user interaction and visual design for assigned web projects. Collaborate with stakeholders in Marketing, Product Development, Finance, Customer Service, Legal and Information Technology to obtain stakeholder approval for the business requirements and application design. Coordinate the scheduling and implementation of all projects. Perform risk management and issue resolution and communicate the status of projects and KPI results to all stakeholders. Show less Managed a team in the E-Business Application Development Group. Responsible for prioritizing new projects, defining business requirements, interaction design, visual design, User Acceptance Testing and KPI Reporting for new public facing web applications.Managed the launch of VerizonWireless.com and transitioned all web traffic from legacy companies to the new platform (AirTouch, Bell Atlantic Mobile, GTE Mobile, PrimeCo.)Led the project to automate orders in the VZW.com online store, with integration into back-office systems to perform online inventory status, real-time credit check, credit card processing, address scrubbing and order fulfillment. Show less

  • Project Manager - Logical Security

    Jan 2018 - Mar 2019

  • Project Manager - App Personalization and Infrastructure

    Oct 2016 - Dec 2017

  • Project Manager Internet Sales & Operations

    Oct 2007 - Oct 2016

  • Program Manager - E-Business

    Apr 2000 - Oct 2007