Paulvinder Singh Thind

Experience

• 

  Neuro Code Research Pte. Ltd.

  Apr 2018 - Aug 2018

  External Affairs and Policy Intern

  - Handled outreach projects to assist in establishing a positive market perception of the company by networking and creating strong relations with more than 15 internal and external stakeholders- Analyzed existing company policies and proposed enhancements to better comply with government guidelines which led to an overall company growth of 5%- Undertook the responsibility of conducting 4 market analysis projects for overall business development

• 

  Clintar Commercial Outdoor Services

  Nov 2020 - Mar 2022

  Crew Lead

  - Spearheaded 10 different crews of landscapers at more than 40 high-profile clientele sites, ensuring proper collaboration to complete the tasks at hand efficiently.- Delegated and performed duties following all applicable standards, policies, and regulatory guidelines to work accurately within fixed timelines.- Upheld high standards of professionalism and discretion when dealing with high-value clients and external stakeholders, providing unmatched customer satisfaction.

• 

  Arts Student Union

  May 2021 - Oct 2022

  President

  - Represented a diverse student body of over 7000 students by working with relevant stakeholders to implement effective policies, addressing student needs and concerns.- Provided direct support to various branches of the organization, by drafting agendas, delegating tasks, conducting by-elections, etc., ensuring smooth operation of the organization.- Collaborated with internal departments to coordinate the development of 7 projects using strategic engagement methods, resulting in a 16% increase in student satisfaction. Show less

• 

  GardaWorld

  Jun 2021 - Sept 2021

  Security Officer

  - Provided protective services as a security officer at a high-profile clientele site by constantly enforcing all the rules, regulations, and policies of the worksite.- Maintained onsite safety and security by conducting regular patrols and regulating access control of over 100 workers and 250 units of inventory, ensuring the protection of human life and property.- Responded to more than 10 calls-to-action daily by communicating with colleagues to resolve any situation at hand quickly and effectively, maintaining a high degree of productivity. Show less

• 

  University of Waterloo Bhangra

  Sept 2021 - Aug 2023

  Founder and President

  - Established a folk-dance club of 200 members at the University of Waterloo to allow the student body to learn about Bhangra through practices, showcases, flash mobs, etc.- Liaise with university executives and officials to cultivate and maintain strong relationships with the university itself, the student body, and other partner organizations.- Utilized appropriate processes and new strategies to accelerate club development, increasing club participation and social media presence by 50% in a single year. Show less

• 

  Waterloo Undergraduate Student Association (WUSA)

  Jan 2023 - Aug 2023

  International and Canadian Student Network Coordinator

  - Executed over 15 new events, programs, and workshops, engaging over 500 students from diverse backgrounds, resulting in a 30% increase in program participation compared to previous years.- Implemented a feedback system to gather input from students on service offerings, resulting in a 15% improvement in customer satisfaction and service quality.- Streamlined program development processes by implementing a project management system, resulting in a 30% reduction in program launch time.

• 

  Enterprise Mobility

  Jun 2024 - now

  Management Trainee

  - Effectively deal with over 100 customers daily at the biggest Enterprise branch in Southwestern Ontario, to maximize sales, customer service experiences, and overall operational plans- Maintain and build relationships with both internal and external stakeholders to develop new business and consistently meet growth goals.- Review customer satisfaction reports, financial statements, and billings to identify areas of improvement in the business, leading to a 50% increase in customer satisfaction within first 2 months of employment. Show less