Tara Mah

Experience

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  Whitman College

  Sept 2014 - May 2015

  Comparative Cognitive Psychology Research Assistant

  • Ran daily data collection of change blindness experimental study. • Utilized Microsoft Excel to enter and analyze data.

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  Community Resilience Initiative

  Jan 2015 - Jan 2019

  Designer and Copywriter

  • Designed products to promote resilience, healthy parenting skills, and self-care. • Developed, fortified, and condensed information on posters, powerpoints, and written materials to make it shorter, more positive, and more accessible to parents.

• 

  Howard Center

  Jan 2019 - Jun 2019

  Community Outreach Specialist

  • Partnered with local systems and organizations to divert response away from police and towards community resources. • Responded to individuals with social service needs related to mental health, domestic violence, homelessness, or substance abuse.

• 

  Northeastern Families Institute VT

  Jul 2019 - Sept 2020

  Shift Supervisor and Counselor

  Led team of counselors for the adolescent inpatient mental health facility. • Interviewed incoming residents to identify needs and treatment plans. • Led therapeutic groups. • Built and managed dynamic staff schedules.• Acted as point person for crisis management.

• 

  Vermont Youth Orchestra Association

  Oct 2020 - Dec 2020

  UX Researcher and Designer

  Redesigned website via end-to-end UX process including:• UX research and market research with associated deliverables• Content audit• IA• Sketches and wireframes• High fidelity mockups of 17 key pages- responsive and optimized for mobile• Design system and UI• Figma prototype

• 

  Bluehouse Group

  Sept 2021 - now

  Manage and oversee project lifecycles, client relationships, budgets, and team members.Projects• Develop roadmaps according to client timelines, budget, and team capacity• Execute the Discovery phase• Evaluate client business goals, conduct UX and market research, and establish functional requirements• Ideate site architecture and sketch wireframes• Coordinate development timelinesTeam• Examine team workload and balance assignments according to strengths and capacity• Maintain an open line of feedback to support healthy working conditions• Facilitate communication and culture in a hybrid in-person/virtual working environmentBusiness• Established company PM software and structure• Track team billable hours and goals• Support company vision through processes and team relationships• Lead hiring and onboarding efforts Show less

  • Project Manager

    Apr 2022 - now

  • Project Coordinator

    Sept 2021 - Apr 2022