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Chartella Hinson

Chartella Hinson

Waitress

Followers of Chartella Hinson175 followers
location of Chartella HinsonWinston-Salem, North Carolina, United States

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  • Timeline

  • About me

    Learning & Development Leader | Operations Coordinator | Customer Engagement and Retention

  • Education

    • Lees-McRae College

      2013 - 2016
      Bachelor’s Degree Accounting and Finance

      Activities and Societies: • SAAC Representative Vice President(2015-2016) • Lees McRae Women's Lacrosse (2013-2016) • Lees McRae Order of the Tower(2015-2016 ) • Peerally (2015-2016) Hi, my name is Chartella Taylor and I am a graduate of Lees McRae College with a Bachelor of Business Administration. I am looking forward to applying my accounting and finance studies and experience in today's world. I was involved in many things on campus such as SAAC Student- Athlete Advisory Committee, as Vice President I had the responsibilities to organize and put together future events. I was also a member of the Lees McRae women lacrosse team where I have learned to work hard at a… Show more Hi, my name is Chartella Taylor and I am a graduate of Lees McRae College with a Bachelor of Business Administration. I am looking forward to applying my accounting and finance studies and experience in today's world. I was involved in many things on campus such as SAAC Student- Athlete Advisory Committee, as Vice President I had the responsibilities to organize and put together future events. I was also a member of the Lees McRae women lacrosse team where I have learned to work hard at a weakness as a hole. Also to keep each teammate heads up and figuring out quick situations. During my free time, I gave tours on campus as Order of the Tower.Only a selected few are chosen to be in the Order of the Tower. We are the faces of Lees McRae that are involved in individual/group tours and represent the college in presidential dinner and college fair events. I enjoy working hard and finishing out my goals in life. Show less

  • Experience

    • Banner Elk Cafe

      May 2015 - Dec 2016
      Waitress

      • Maintained exceptional customer service• Greeted customers upon arrival• Serve customers food and beverages• Communicated extensively with customers and employees

    • Barnes and Noble Book Store

      Jun 2015 - Jul 2016
      Book Seller

      • Maintained organization of store stock• Greeted customers upon arrival• Process shipment through Textnet and accelerator • Communicated extensively with customers and employees

    • Lees-McRae College

      Aug 2015 - May 2016
      Peer Educator

      Peer allies has the responsibility to be there for people whenever they needed you. Everyone that come to me information is confidential. I am there to help with people's situations and help resolves their problems. If I can not do so I send them to the counselor.

    • Wells Fargo

      Mar 2017 - Dec 2023

      -Supported branch operations by overseeing scheduling and resource allocation.-Processed complex transactions, operations, and customer support tasks efficiently through the knowledge of the bank procedures and products.-Collaborated with customers and team members in resolving or escalating concerns or complaints.-Prioritized building and fostering customer relationships. -Assisted 80+ customers a day to meet customer’s financial needs.-Accurately maintained and balanced a cash drawer.-Motivate a diverse team to achieve full potential and meet established business needs.-Orchestrated customer experience demonstrations, emphasizing best practices and achieving a monthly high NPS score.

      • Branch Operations Coordinator

        Jul 2023 - Dec 2023

      • Bank Teller

        Mar 2017 - Dec 2023

  • Licenses & Certifications

    • Google Project Management: Specialization

      Google
      May 2024
      View certificate certificate

    • Intuit Academy Bookkeeping Certificate

      Coursera
      Sept 2024

  • Volunteer Experience

    • Cook

      Issued by Bristol Motor Speedway on Aug 2013
      Bristol Motor SpeedwayAssociated with Chartella Hinson

    • Lead direction and recycle

      Issued by Beech Mountain Resorts on Oct 2013
      Beech Mountain ResortsAssociated with Chartella Hinson

    • Games

      Issued by Buddy Walk 5K on Sept 2012
      Buddy Walk 5KAssociated with Chartella Hinson

    • Games

      Issued by Buddy Walk 5K on Sept 2011
      Buddy Walk 5KAssociated with Chartella Hinson