Maria Trindade

Experience

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  Federal University of Espirito Santo

  Apr 2001 - May 2002

  Trainee

  Main activity: Planning, administration and budget control

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  Imetame Metalmecânica Ltda

  Jun 2003 - Mar 2005

  CSR - HR Analyst

  Imetame is one of the biggest industrial companies in Brazil (3000 employees). I Worked between HR and CSR departments developing many projects as:- Coordination of a volunteer committee and campaigns (budget management, logistics and mobilization of volunteers);- Implementation and design of performance appraisal program; - Coordination of apprentice’s program.- Management and Design of CSR Programs

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  SpeedFast World Wide Money Transfer

  Mar 2006 - Feb 2009

  Operations &HR Manager

  Speed Fast is a financial service provider, with more than 10.000 regular customers in the UK with offices in the UK, Brazil, Portugal, Poland, Switzerland Italy and the US.- Responsible for overseeing the day-to-day business operations, developing processes and procedures to guarantee services consistency and customer satisfaction across the six branches. - Planning and executing the implementation of the call centres in Brazil, Portugal and Poland;- Responsible for recruitment, training and development of 30 employees, across three different countries and 9 business units. Show less

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  Crepeaffaire

  May 2009 - Mar 2010

  Office Manager

  Health Fast Food ChainI was responsible for the coordination of the back office activities giving administrative support for the 6 branches. Main activities: Payroll management, financial controlling, development of marketing campaigns, using the internet and social networks as tools to build brand awareness.

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  Fairfood International

  Jul 2010 - Jan 2011

  Sustainability Advocate - Volunteer

  Fairfood International is a non-profit campaign and lobby organisation which encourages the food and beverage industry to increase the level of sustainability of their products. As Lobbyist, I was responsible for stimulating food and beverage brand owners to increase the levels of sustainability and transparency associated with their products.

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  Aliança Empreendedora

  Nov 2010 - Feb 2011

  Project Manager - Temporary role

  I Lead a research team whose mission was to develop a methodology for Natura (leader cosmetic manufacturer in Brazil) teach entrepreneurial and management skills for their direct sales force (mostly women in the base of the pyramid).As part of the project I coordinate the research team in the field, focus group and the tabulation of the results of the qualitative and quantitative surveys;We presented proposal for a pilot project that and successfully implemented and scaled.

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  Banco da Família

  Feb 2011 - Apr 2012

  Director of Business Operations

  Banco da Famíla provides microloans for poor women and their families in the South of Brazil. It is the second largest microfinance NGO in Brazil and it is the only member in the country of the global network Women´s World Banking. At Banco da Familia I worked across four branches managing the branch managers, 25 loans officers, and 15 customer services advisors, building growth strategies and strategic alliances to ensure the expansion and the quality of the second largest microfinance loan portfolio in Brazilhttp://www.bancodafamilia.org.br/ Show less

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  Impact Hub London

  Jun 2012 - Sept 2017

  Managing Director

  Leadership in Finance, Operations, and Program DevelopmentIn my role at Impact Hub King’s Cross and beyond, I have taken on diverse responsibilities that bridge operational excellence, strategic program design, and impactful business development.Key Responsibilities and Achievements- Finance & Budget Management: Oversaw financial planning, budget management, and fiscal accountability to ensure sustainable operations, leading the business to financial recovery. - Operational Leadership: Managed day-to-day business operations, aligning processes to drive efficiency and growth.- Program & Event Design: Co-designed innovative programs and events to support social entrepreneurs in achieving their goals.- Senior Project Management: Successfully led and delivered key initiatives, including:- Educckate (in partnership with UCL): Focused on developing entrepreneurship skills for students in the cultural and creative sectors.- BENISI: Supported 300 social innovations to scale across Europe.- AXA Fellowship for Longer Lives: Advanced initiatives promoting healthy and sustainable aging.- AXA Acceleration with Impact Programme: Empowered impact-driven entrepreneurs to scale their initiatives.- Global Representation: Represented Impact Hub King’s Cross at the Impact Hub Global Association, contributing to global strategy and decision-making.- Impact Hub Associate: Advised new Impact Hubs globally, sharing best practices and insights to support their successful establishment.- Business Development Leadership: Co-led the business development area, with a focus on fostering partnerships, expanding impact, and guiding the organization toward achieving B Corp certification, championing sustainability and ethical business practices. Show less

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  Impact Hub Network

  Sept 2017 - now

  Global Network Development Director

  As a key leader within the Impact Hub Network, the largest network of social entrepreneurs operating in 120 locations across 69+ countries, I align strategy with action to foster a thriving ecosystem of impact-driven organizations. My work centers on sustainability, governance, and operational excellence, empowering the network to address pressing global challenges and drive meaningful change.- Strategic Network Growth: Orchestrated the global expansion of the Impact Hub Network, growing it to over 120 thriving locations, 69 countries and ensuring sustainable operations in diverse cultural and economic contexts.- Governance & Engagement: Designed and implemented governance frameworks that enhance member participation, compliance, and accountability for 120 member organizations.- Sustainability Leadership: Co-developed and implemented the network’s comprehensive environmental strategy, setting KPIs to support net-zero goals and launching a Circular Business capacity-building program to integrate sustainable practices into entrepreneurial operations.- Diversity, Equity, and Inclusion (DEI): Championed DEI initiatives, co-creating a global strategy that fosters a culture of inclusivity, equity, and belonging across the network.- Partnership Management: Cultivated and managed strategic partnerships, enabling impactful collaborations with corporate partners to meet their ESG objectives while amplifying the network's reach and innovation.- Learning & Development: Spearheaded global knowledge-sharing initiatives, creating learning opportunities that empower Impact Hub workforce members to excel and drive local impact.- Digital Transformation: Led a comprehensive IT and digital transformation strategy, modernizing operational systems and enhancing collaboration across the network.- Innovation Leadership: Directed the Impact Hub Network Innovation Studio, overseeing a portfolio of initiatives that deliver cutting-edge solutions and continuous improvement. Show less