Alexster Lai

Experience

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  Berjaya Hotels & Resorts

  Sept 2008 - Feb 2011

  Assistant Sales Manager

  • Domestic – Handling local retail travel agents and in charge of Special Packages for 10 Hotels & Resorts • MICE – Handle the MICE group for local travel agents. • Corporate Account – Pharmaceutical, Banking, and Club & Association• In charge for Johor’s business development includes both travel agents & corporates • Project leader in MATTA Fair and Sales Blitz project

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  Pangkor Island Beach Resort

  Feb 2011 - Mar 2013

  Sales Manager

  • To attend corporate trade show, promotions, events, functions, etc. Representing Pangkor Island Beach Resort in general to keep a high profile in the Market Place• Assisted on the Marketing Plan for the resort• Attended sales visits to Singapore for both travel agents & corporate clients• Attended ATF (Asean Tourism Forum) in 2013• Maximizing resort guestroom and banquet revenue• Establish client base for Associations, Social and Corporate business• Ensured quality service to both customers and colleagues• In charge of sales blitz & MATTA Fair• Domestic Sales Visitation to explore for corporate business opportunities Show less

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  The Nomad Offices

  Apr 2013 - Sept 2014

  Assistant Manager, Business Development

  • In Charge for Sales for 4 centers in Kuala Lumpur• Attend to all leads received through local REAs, Web Agents / Brokers, Nomad Website, etc.• To work closely with the Centre Manager to achieve respective Profit & Loss Budget • Builds and maintains good working relationship with web brokers and real estate agents• Assist and support Operation team as and when required• Assist Marketing team on ad-hoc events such as new centre opening, CSR, etc.• Monitor Competitor Activities & Promotions and respond with solutions• To attend all related corporate trade show held in KLCC, Putra World Trade Center and MATRADE to create brand awareness Show less

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  Bukit Gambang Resort City

  Oct 2014 - Oct 2017

  Senior Sales Manager

  • Specialist in leads for 100 persons and above• Bring in mega event for Association with over 2,000 participants all over Malaysia • Attended Arabian Travel Market (ATM)• Attended China International Tourism Industry Expo 2016 (CITIE 2016) • Attended IT & CMA Asia 2016 • Hong Kong Sales visitation in 2016

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  Renaissance Kuala Lumpur Hotel

  Nov 2017 - Aug 2018

  Senior Account Manager

  • In charge of Cvent. Ensure team members submit bid timely • Assist junior in closing MICE business• Ambassador for MICE Inspection• Handling MICE event from UK & Australia. Direct or through third party• Handling MICE agent in Malaysia and Kuala Lumpur Convention Center events

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  Dorsett Hartamas Kuala Lumpur

  Sept 2018 - May 2020

  Senior Sales Manager

  • Develop and identify new business opportunity, especially in MNCs• Analytic and develop sales strategies• Accomplish sales objective and implementing action plan to maximize Occupancy and Revenue• Track and guide juniors’ on their weekly, bi-weekly reports as well as monthly goal• In charge of overall target for Corporate FIT, Corporate Group and Events. • Involve in weekly reforecast • Assist Director of Sales in preparing Marketing Plan • Visit local RFP account to create interest so that Corporate Office may solicit during RFP contracting period Show less

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  Oasia Suite Kuala Lumpur

  Aug 2020 - Sept 2024

  Assistant Director Of Sales
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  Dorsett Kuala Lumpur

  Nov 2023 - now

  Assitant Director Of Sales