Prabu Balakrishnan

Experience

• 

  Symbiosis Network

  May 2007 - Jan 2010

  Senior Server Engineer

   Installing, configuration and troubleshooting of windows 2003 & 2000 server operating systems  Managing & maintaining the servers in Production areas as well as System hardware issues and Operating Systems. Trouble shooting of Event Logs. Monitoring and updating Windows service packs, patches and Vulnerability.  Providing support Using RDP, Net meeting, VNC & Over phone. Escalate to vendor support and co-ordinate for a DC servers hardware failure and follow-up to their solution. Getting the vulnerability clearance from IT Security team for servers moving to Demilitarized zone (DMZ) and fixing the Nonconformance points  Driving the system administrators/server owners to ensure that their servers are updated with latest Antivirus definition, service pack & patches. Following the set of processes to close the assigned calls within SLA meeting the server owner expectations. Show less

• 

  Wipro Limited

  Jan 2010 - now

   Working under CIO Team for Wipro IMG Account in migration of physical ODC to Virtual Desktop model nearly for 45+ ODCs  Providing Production Support & Solution Architecture for complex projects in BFSI, Telecom & Retail domains virtual Desktop Pools of Windows 10, 8 and 7 OS  Working with clients to integrate VMware Horizon View Virtual Desktop solutions into their environment  Performing capacity planning, workload modelling, and prediction. Ensuring systems maintenance of storage and related systems.  Regular assessment of infra for Quality check, optimization, reduction of repeated incidents, and alert reduction.  Troubleshooting on Infra level issues like VDI Performance, Capacity and storage IOPs.  Providing root-cause analyses, options for resolution, and recommendations to technology problems.  Reviewing vSphere infra for resource availability and optimization by creating Appstack and RDHS farms, moving a persistent data disk to another View desktop  Participation in internal projects with escalation team and completion as per schedule Connecting with various vendor to evaluate their product to explore to our domain Evaluating product with use case by doing POC Show less  Managing more number of ESX & ESXi servers and Virtual Servers and VDI. Installing & Configuring VMware VSphere  Configuring iSCSI, FC-LUN’s Installing and configuring VMware Virtual Center server. Configure High Availability(HA) and Distribution Resource Scheduler(DRS) P2V Migration (VMware P2V converter) and & Implement V2V conversion using VMware Converter. Installing and configuring VMware VDI infrastructure. Analyze the Health check of VMware infra using VRealize Operation manager. Manage access control delegation of VM’s using Virtual Center. To create and manage VMFS data stores.  Adding ESX servers to Virtual center. Troubleshooting vMotion & SvMotion issues. Performance troubleshooting for VMs and Hypervisors. Configuring and manage vSphere 4 & 5, licensing and custom configuration. Providing capacity reports in weekly basis to the management for augmenting the Infra. Providing L3 support for VMware VSphere, VDI and Windows Hyper-v. Providing the RCA for major issues.Hyper-V Manage more than 150 Hyper V infra and 1000+ Virtual machines spread across the geographical locations. Installing & Configuring Hyper-V Role Creating virtual switches in Hyper-V Configuring Hyper-V clusters in windows 2008/2012. Creating Hyper-V guest Machined with different OS like windows and Linux. Upgrading HyperV Cluster and standalone host from 2008R2 and 2012R2. Show less

  • Lead Technical Consultant

    Aug 2016 - now

  • Technical Lead - Virtualization

    Jul 2013 - Jul 2016

  • Senior Engineer - Virtualization

    Jan 2010 - Jul 2013