Bryan Birker

Experience

• 

  WZIP / ZTV

  Sept 2004 - Dec 2007

  On Air Talent

  Co-Host | Lowdown

• 

  Verizon

  Mar 2008 - Sept 2024

  Led cross-functional teams and channel strategy initiatives for Indirect-to-Business partners and alternate distribution channels, focusing on sales enablement, operational efficiency, and churn mitigation.Winner of 2023 All In Award Led the development and daily operations of a newly formed channel sales program, enabling marketing partners to contract and deploy resources nationwide. Sought stakeholder feedback to drive continuous improvement, enable sales and drive customer acquisition.Winner of 2022 All in Award Leveraged deep knowledge of UCC technologies and business processes to lead, advise, and influence internal teams and partners, ensuring the delivery of technically sound solutions and continuous improvement. Led national training initiatives targeted at sales enablement and and improved opportunity creation. Winner of the 2021 'Transformational Technologist' Award Managed the design and delivery of complex wireless solutions, providing thought leadership to a team of professional sellers and equipping them to communicate effectively with both technical and non-technical audiences. Collaborated cross functionally to drive sales enablement initiatives. Accountable for a government sales territory across Ohio, delivering communication and connectivity solutions in complex environments, consistently achieving success and driving territory growth and retention. Drove performance as a solution-based retail sales leader, managing the nation's top location - in both sales and headcount - through innovative strategies and a commitment to team development and customer satisfaction. Oversaw daily store operations, sales performance, and customer experience. Assisted in team management, training and target setting. Assisted customers in selecting products, answered inquiries, and ensured a positive experience while simultaneously taking on managerial tasks and peer coaching. Assisted customers in selecting products, answered inquiries, and ensured a positive experience.

  • Sr. Manager, Business Operations

    Dec 2023 - Sept 2024

  • Manager, Business Operations

    Apr 2022 - Dec 2023

  • Manager, UCC Solutions Architect

    Jul 2021 - Apr 2022

  • Manager, Solutions Architect

    Feb 2019 - Jul 2021

  • Government Account Manager

    May 2017 - Feb 2019

  • Solutions Manager

    Jun 2014 - May 2017

  • Assistant Store Manager

    Jan 2011 - Jun 2014

  • Senior Sales Consultant

    Jul 2010 - Dec 2010

  • Sales Consultant

    Mar 2008 - Jul 2010
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  Westfield Insurance

  Jan 2025 - now

  Manager, Billing Information Technology