Fiona Ng

Experience

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  Jit Hing Sdn Bhd

  Jan 2015 - Jan 2015

  Intern

  • Establish and maintain a good quality system and standard (GMP, ISO22000 & Halal).• Responsible for overall document control system and distribution arrangement.• Keep track and schedule equipment calibration.• Monitor incoming materials, work in progress and finished products and advice management on the quality trend periodically.• Plan, co-ordinate and schedule internal/external quality audit to ensure quality control system implementation is effective and meeting quality objective.• Liaise with suppliers on quality problem from time to time.• Co-ordinate with sales department on customer complaints and follow up the corrective action.• Prepare training materials and assist human resource department to carry out internal training whenever necessary.• Involve in R&D project for 3 in 1 beverage recipe. Tunjukkan kurang

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  Rida Fruits Sdn Bhd

  Sept 2016 - Jan 2023

  QA Manager

  • Develop and implement quality management systems and procedures to ensure compliance with industry standards, regulations, and customer requirements, including MeSTI (Malaysian Food Act 1983 and Food Regulations 1985) certification, Halal requirements and JKKP (Department of Occupational Safety and Health).• Lead QC team in performing inspections, audits, and tests to verify product quality and safety.• Collaborate with cross-functional teams, including production, R&D, maintenance and supply chain, to drive continuous improvement initiatives and resolve quality issues.• Conduct root cause analysis and implement corrective and preventive actions to address non-conformances and customer complaints.• Conduct internal and external audits to assess adherence to quality standards and regulatory requirements.• Manage relationships with suppliers and third-party testing laboratories to ensure raw materials and finished products meet quality specifications.• Train and mentor team members on quality control procedures and best practices.• Successfully maintained HACCP MS1480:2019 System certification and compliance with relevant food safety regulation, MeSTI (Malaysian Food Act 1983 and Food Regulations 1985) certification, Halal certifications and JKKP requirements. Tunjukkan kurang

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  Jaycorp Berhad

  Nov 2023 - now

  Strategy Analyst

  • Collect information such as market insights, competitor performance, operational performance, innovations, etc., from various internal and external sources in order to develop strategic options for Management & Board of Directors.• Responsible for the development of a semi-decentralized activity planning process and ensuring its adoption across the subsidiaries.• Analyst establishes and reviews key strategic priorities and translates them into actionableand quantitative plans.• Supports the strategic planning process to ensure that this process is timely, focused, and value adding.• Ensure that the strategy planning process highlights existing business issues, making certainthat these issues are thoughtfully addressed by the laid-out plans.• Responsible for the management and development of the business's KPI infrastructure in order to facilitate analysis and reporting of performance against plans and budgets as well as strategic objectives.• Manages the development of weekly/quarterly/annual performance reports for the business leaders as well as facilitating cross-functional performance reviews for the Board.• Providing recommendations to leadership and management across the business with regards to business development opportunities, inclusive of acquisition and disposal strategies.• Routinely work with the business leaders in setting the vision and agenda of the business and work with the day-to-day planning teams in developing a clear roadmap that will realize the business's vision.• Works with clients from various subsidiaries in order to realize real business issues and develop a strategy for the business's direction from the gathered insights. Tunjukkan kurang