Samar Mahfouz

Experience

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  SELLGATE Sales Outsourcing AG

  Jan 2013 - Jun 2014

  Excutive Secertary

  • Managing employee attendance and payrolls.• Announcing new vacancies and arranging related interviews.• Onboarding new employees and collecting the necessary official documents to complete employee files.• Handling all admission procedures internally and externally.

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  Al Madina gypsum

  Jul 2014 - Jul 2020

  Sales Coordinator

  • Generating sales with existing customers and adding new customers to the factory portfolio.• Negotiating prices and bulk discounts with customers according to the factory's pricing strategies.• Communicating sales orders to the production department and coordinating delivery dates with customers.• Representing company products at construction fairs.• Managing existing customers and guiding them to achieve required sales volume targets.• Following up on customer payments and ensuring account statements are communicated periodically and within planned limits.• Handling customer complaints, managing related internal processes, and communicating the factory’s formal responses, ensuring the execution of corrective action plans internally. Show less

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  Savco Vegetabile Oil Factory

  Aug 2020 - now

  Sales Operation Manager

  • Managing product demand in the Sales Department through coordination with the Planning and Production departments to ensure maximum machinery productivity and achieve the planned product mix.• Ensuring the timely delivery of required products from the factory and managing the delivery process to customers across all Egyptian governorates.• Preparing the production plan in collaboration with factory departments based on available raw materials and the sales department's demand.• Planning and executing the delivery of the correct product mix to factory distribution units to meet the company's monthly sales and product mix targets.• Monitoring the achievement rates of the annual sales forecast on a monthly basis and directing production towards the agreed product mix to meet company targets.• Preparing monthly sales reports and comparing results against sales forecasts and previous years' data.• Communicating delivery dates to customers and arranging the delivery process through the factory's transportation network or other means.• Preparing sales offers for available old stock in warehouses to ensure the highest Return on Investment (ROI).• Following up with the Sales force and distribution units on sales collection and ensuring customers remain within their allowed credit limits.• Handling customer complaints, managing related internal processes, and communicating the factory’s formal responses, ensuring the execution of corrective action plans internally. Show less