
Scott Newman
Tandem Operator

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About me
Information Technology Professional
Education

New Horizon
2009 - 2010Certification Network and Help Desk operationsActivities and Societies: Certified CompTIA A+, Security+ and Network+ Technician Certified CompTIA A+, Security+ and Network+ Technician

Mott Community College
1974 - 1982Associate; Associate Data Processing; General Education
Experience

Raymond James Financial
Jun 1986 - May 1988Tandem OperatorNight Tandem systems operator, system job flow script editor/creator and high speed Laser printer operator.

Pinkerton Consulting & Investigations
Jun 1988 - May 1989Security GuardSecurity guard at Florida Pqwer Corp. This Job was for the learning, keeping updated on skills, and/or to keep money coming in; while looking for a tech job and training for new skills

TelaCredit
Jun 1989 - Jan 1991Tandem Mainframe OperatorOperated and monitored Tandem Non-stop systems for Card and Check AuthsOperated multiple high speed Laser printers and Microfiche printersMount, file and maintain 18 reel to reel mainframe tape drives, cartridges tape drives and tape library.

Equifax
Jan 1991 - Jul 1999NetOps/Tandem OperatorMonitor Multiple Check Authorization customers and PC-Card Auth system for problems with connections and/or applications Resolve application issues or assist application support in resolution on both systemsOperated and monitored Tandem Non-stop system for check Auths till 6/1995Created and updated the NetOps Operation procedures GuideUpdated and created the listing of the placement of and who is responsible for the equipment on the raised floorInvolved in the training of all day shift NetOps Operators Support in the operation of the Print, Tape and Microfiche roomsNote, Equifax acquired TelaCredit in 1991. Show less

EDS, an HP Company
Jul 1999 - Aug 2003Sr. NetOps OperatorSenior NetOps OperatorMonitor Multiple Debit Card sites, Check Authorization customers and Card Auth system (AuthNet) for problems with connections and/or applications Resolve application issues or assist application support in resolution Liaison between customer and application support on problemsMaintain the updating of NetOps Operation procedures GuideKeeping the listing of (the placement of and who is responsible for) equipment on the raised floor updatedConverting Documentation to Adobe formatSole trainer of day shift NetOps OperatorsNote, Equifax out source the NetOps dept to EDS in 1999. Show less

Certegy
Aug 2003 - Feb 2005Network Control Technician IIINight (NOC) Network operator for a large Wide Area Network (WAN)Monitor Multiple Debit Card sites, Check Authorization customers and Card Auth system (AuthNet) for problems with the connections and/or applications.Monitor Multiple Debit Card sites and Check Authorization customers Client sites for problems with circuits, routers and circuit/router applications. Resolve circuit and/or router issues or assist circuit carrier in resolving issueResolve application issues or assist application support in resolution Liaison between customer and application support on problemsMaintain the updating of NetOps Operation procedures GuideKeeping the listing of (the placement of and who is responsible for) equipment on the raised floor updatedConverting Documentation to Adobe formatSole trainer of day/night shift System Management Center operators (SMC)Note, Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. I was one of six, in the whole IT dept that was kept. Show less

Fidelity National Information Services
Feb 2005 - Oct 2008Server Dev/Analyst IMonitor Multiple Debit Card sites, Check Authorization customers and Card Auth system (AuthNet) for problems with the connections and/or applications.Monitor Multiple Check Authorization customers Client sites for problems with circuits, routers and circuit/router applications (till 2/2006)Night (NOC) Network operator for a large Wide Area Network (WAN) (till 2/2006)Resolve circuit and/or router issues or assist circuit carrier in resolving issue (till 2/2006)Resolve application problems or assist application support in resolution Liaison between customer and application support on problemsMaintain the updating of NetOps Operation procedures GuideKeeping the listing of (the placement of and who is responsible for) equipment on the raised floor updated (till 2/2006)Involved in the training of all Night Check and Card server operation operatorsNote, FNIS acquired Certegy in 2005. Was one of 3 kept. Show less

Thomas Creek Baptist Church
Jun 2008 - Sept 2009Video and sound technicianWorking part time as a volunteer sound and video technician

True Faith Christian Fellowship Church
Aug 2009 - May 2014Web and PC tech.Web site tech, back up song leader, back up sound technician and PC tech. Worked as a volunteer.

McDonald's
Aug 2010 - Oct 2010Crew personGrill cook. This Job was for the learning, keeping updated on skills, and/or to keep money coming in; while looking for a tech job and training for new skills
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MISource (temp. placement agency)
Oct 2010 - Dec 2010Visio Documentation TechRecent placement - ComNet 10/2010 to12/2010 "http://www.comnetcomm.com/"Visio Documentation Tech - Converting hand drawings and CAD floor plans to Visio.Note, still on call for any new IT temp. jobs.

ADP TotalSource
Apr 2011 - Feb 2012CashierCashier at Floridas Center, Yulee, Fl. This Job was for the learning, keeping updated on skills, and/or to keep money coming in; while looking for a tech job and training for new skills

Labor Ready
Apr 2013 - Jun 2014General Labor/MaintThis Job was for the learning, keeping updated on skills, and/or to keep money coming in; while looking for a tech job and training for new skills

Wal-Mart
Sept 2014 - Dec 2016Night maintenance part timeCleaning store. This Job was for the learning, keeping updated on skills, and/or to keep money coming in; while looking for a tech job and training for new skills
Licenses & Certifications

CompTIA A+,
CompTIA
Volunteer Experience
Volunteer Web site and PC technician
Issued by True Faith Christian Fellowship Church on Aug 2009
Associated with Scott NewmanWeb site creator and technician
Issued by Ephesus Baptist Church on Sept 2014
Associated with Scott Newman
Languages
- enEnglish
- jaJapanese
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