
Troy Panther
Business Analyst

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About me
Financial Planning Analyst at US Business Holdings
Education

University of Michigan
-
Churchill High School
1996 - 2000
Eastern Michigan University
2007 - 2009Finance
Experience

Metro Engineering Solutions
Jun 2007 - Aug 2009Business Analyst· Work both independently and with other engineers to redesign cable paths for the new AT&T U-Verse service.· Gather requirements from key decision makers.· Use Excel and other proprietary databases to pull data and create reports. · Analyze reports and created new cable layout design.· Update and revise AT&T’s databases on their existing customers.

Arrow Strategies
Jun 2010 - Mar 2011RecruiterPlaced high-end technical professionals in the Information Technology Industry in both contract and full-time positions.• Forecasted monthly, quarterly and yearly sales reports. • Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies. • Responsible for screening, interviewing, checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates and managing the resources. Show less

Kforce Inc.
Apr 2011 - Mar 2013IT RecruiterDrove hiring processes in a high-volume/time-sensitive environment.• Worked directly with Hiring Managers and HR to help develop accounts and gather requirements. • Worked directly with Hiring Managers and Account Managers for all Kforce clients while managing candidates through the entire placement process.• Forecasted monthly, quarterly and yearly sales reports. • Negotiating terms/rates/benefits, job matching, screening, interviewing, checked references for each position, interview coaching, coordinating interview process between candidate and account manager, extended offers, and closed candidates.• Effectively sourced and recruited candidates through internet research, internal database searches, cold-calling, referrals, networking, and job fairs. • Lead local recruiting for Ally Bank finding the top talent in various positions including: Program Managers, Project Managers, Business Analysts, and Quality Analysts.• Full life cycle recruiting for a variety industries including: Automotive, Manufacturing, Banking, Insurance, Marketing, and Healthcare.• Worked with Vendors and Vendor Management tools like Fieldglass.• Responsible for mentoring and providing on-going training/support for new recruiters. Show less

Alexian Brothers Health System
Jun 2013 - Oct 2013Business AnalystWorked with physicians, key decision makers and stakeholders to gather requirements for the Meditech Certified Physician Order Entry (CPOE). • Probed for positive/negative trends, recommending or implementing appropriate technical solutions.• Collaborated effectively with Information Systems team, hospital staff and physicians to collect/define requirements associated with operational efficiency and translating them into functional design documents. • Provided daily administrative support, maintained application documentation, application process recommendations, application training, release coordination, liaison between the Business and the Development Teams.• Provided computer education and support for the CPOE system go live. Provided training for physicians prior to CPOE go live. Show less

Sears Holdings Corporation
Oct 2013 - Jul 2014Business AnalystResponsible for translating multiple sources of survey data (e.g., from standard surveys, social media, feedback from store associates) into customer insights that helped Kenmore-Craftsman-Diehard develop “wow” products for their members.• Determined, implemented, and evaluated business metrics to meet ongoing organizational and customer information needs. • Compiled performance metrics & requirements used for functional and technical analysis of projects and desired project outcomes.• Assisted in the management of the budget, monthly reporting schedule, and performance metrics for the division.• Developed and fulfilled reporting requirements for performance metrics.• Used Excel (pivot tables and vlookup) and other proprietary databases to pull data and create reports.• Analyzed and reported on complex data to exceed customer needs. Communicated complex data in comprehensible ways to Product Managers, Program Managers and Directors. • Identified user needs from user requests and developed strategies to meet or exceed those needs. Critically evaluated information from multiple sources and clearly communicated final analysis. Show less

ComEd
Jul 2014 - Jun 2016Sr. Financial AnalystOversaw the Marketing budgets totaling $10 million annually for the Smart Meter & Smart Grid programs. Directly responsible for delivering department strategy to ensure the precise booking of financial data and creation of accurate budgets and forecasts. Oversaw supplier management for all Marketing suppliers. • Managed, formulated, justified, and executed two budgets totaling over $10 million. While maintaining a variance of less than 2%. • Managed supplier relations and work with PassPort (Enterprise Asset Management system) to set up and manage new contracts and statements of work.• Ensured supplier service quality and contract compliance with supplier deliverables on business-critical initiatives. • Responsible for contract management changes as it relates to billing and invoicing. • Negotiated with event suppliers to lower annual costs resulting in almost a $1,000 reduction in costs per event.• Responsible for invoice processing, accruals and monthly forecasts. Performed in-depth analysis of variances and discrepancies between budget and actual expenditures.• Provided variance analysis and explanation to divisional leadership, senior leadership, and the Finance division.• Provided ad-hoc budget and forecast scenario analysis as required.• Generated cost benefit analyses and provided advanced expertise to identify and capitalize on cost cutting opportunities. Saved $50,000 annually by identifying ways to improve the direct mail process. • Accurately and thoroughly document all processes to ensure 100% compliance of all government and Illinois Commerce Commission (ICC) regulations and policies. Show less

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Jun 2016 - May 2019Sr. Enterprise Supplier ManagerSpearheaded all governance related activities for onshore and offshore suppliers (performance management, compliance, risk, and audit supplier processes) while serving as the point of contact for supplier relationships. Lead a weekly workgroup for Regulators, Delegation and Accreditation leads to inquire about planned delegated functions prior to their implementation and assess whether there are accreditation requirements. • Lead process reviews and track supplier performance against contractual obligations. Met regularly with supplier, senior management and HCSC executives to review performance to initiate appropriate action, escalation and financial remedies. • Partnered with various cross-functional teams and business owners in a highly matrixed organization to execute supplier governance framework for the defined supplier portfolio while continually driving performance.• Monitored day-to-day supplier operations, key performance indicators (KPIs), and service level agreements (SLAs), measured results for problem determination and root cause analysis, and worked with the suppliers on continuous improvement.• Created and implemented reporting metrics to measure performance and ensure contract compliance from suppliers. Lead strategic business/performance reviews with senior leadership based on scorecards. • Preformed ad-hoc reporting and analysis designed to address a specific problem or issue. • Fostered positive relationships (internal and external) and acted as the key liaison to several internal departments (Audit, Legal, Information Security, Risk Management and Finance, Disaster Recovery). • Partnered with the Finance Department to create forecast models, annual budgets, reviewed monthly invoices, created purchase orders and reduced financial risk. Show less

Conversant
Jul 2019 - Jan 2020Finance/Accounting ManagerServed as the sole financial business partner for the US division. Managed all finance and accounting operations including, month-end close, analyzing Balance Sheet and Profit & Loss budget variances, monthly financial and sales reporting, budgeting, forecasting, accounts payable, accounts receivable, policies, controls, and communication to the Executive team. Lead business development, business software implementation, and process improvements. • Planned and managed all large-scale financial functions of the corporation including, determining the accounting and financial management framework in order to monitor and enhance monthly, quarterly and yearly reporting performance.• Built models to predict revenue, designed annual budget and oversaw accounting integration within the organization.• Developed a strategy to reduce our foreign currency exchange cost by working with our bank to hedge against foreign currency fluctuation. • Created and analyzed profitability reports to compare client contracts to actual costs. As a result, I determined that we were under our target profit margin on many of our projects, so I increased our consultant’s bill rates. • Automated key processes in financial reporting and accounts payable to reduce dependency on manual processes. • Analyzed sales data and recommend operational and business development adjustments based on modeling and forecasting.• Lead teams to identify weaknesses and potential areas of improvements in business development and business development reporting.• Analyzed the cost impact of implementing a new CRM platform that would dramatically improve business development reporting.• Lead the initiative to consolidate our suppliers for Healthcare, Payroll, 401k, and Third-Party Administrator to a Professional Employer Organization. The consolidation greatly improved our benefits, increased efficiencies and cut costs by 10%. Show less

RTL Networks
Aug 2020 - Dec 2020Sr. Financial Analyst
US Business Holdings
Oct 2020 - nowFinancial Planning Analyst
Licenses & Certifications

Lean Six Sigma Green Belt Certification
Purdue UniversityJan 2018
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