Gayle Cilfone

Experience

• 

  Bankwest

  Jan 1999 - Jan 1999

  Compliance Officer
• 

  MLC

  Oct 1999 - Jan 2010

  State Manager Compliance

  - Responsible for the monitoring and supervision of advisers within the MLC aligned network in Western Australia.- Leading a team of compliance professionals- Development and maintenance of Licensee Standards & Tools

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  MLC Limited

  Jan 2010 - Dec 2015

  To provide the strategic and technical insight to Advice Compliance practices and frameworks through contribution to transformational advice compliance projects.Provide technical insight and knowledge to senior business leaders on the appropriateness of the compliance strategic direction• Design, plan and deliver on relevant project requirements on time and on budget• Engage business leaders to ensure any change is understood, accepted and embedded appropriately• Where requested;• Lead relevant project streams to transform our compliance framework• Provide technical input to relevant Event Panels• Provide technical guidance to relevant project managers and Sponsors • Attend relevant PAB/Working groups and provide valuable insight and practical advice• Provide visibility to global best practice of compliance frameworks and how they may be adopted into the Australian/NAB Wealth environment. Show less • Responsible for monitoring of all nab group Internal Licensees representatives’ ongoing compliance (excluding JB Were & Meritum) with Licensee & Regulatory Obligations.• Ensure compliance works constructively in supporting the relevant Licensee in meeting their compliance responsibilities• Develop/review compliance systems and processes to cater for the diverse range of Licensees, regulatory changes and industry body requirements• Determine (in consultation with State teams) and approve due diligence procedures, reporting protocols and sign off on reports.• Provide advice in respect of compliance breaches to licensees, and businesses.Business Strategy (10%)• Lead the promotion of adherence to compliance standards and the facilitation of a compliance culture across the business.• Monitor advice compliance and standards development across the industry and proactively adapt processes and capability in support of trends/changes. • Provide input to strategic projects as required• Facilitate a commercial approach to issue resolution whilst protecting the image and reputation of the companyPeople Leadership (20%)• Lead and manage the team, developing capability in line with business requirements• Ensure that professional standards are maintained and that adequate development is available to ensure knowledge is at the forefront of the industry.Financial (10%)• Manage team budgets and approve expenditure within budget Show less

  • Senior Manager, Advice Compliance Specialist

    Apr 2015 - Dec 2015

  • Head of Advice Compliance

    Jan 2010 - Apr 2015
• 

  RMGC Consulting Pty Ltd

  Jan 2016 - now

  Director and Senior Consultant - Financial Services Compliance Specialist

  FINANCIAL SERVICES SPECIALIST • AFSL Licensee & Adviser Audits • Vetting Services • Adviser Professional Standards and Policies • Practical & Effective prevention based Advice Compliance Frameworks • Risk & Compliance Committee services • Complaints & breach management • Subject matter expert – specialised projects and client remediation programs