Monoo Prajapati

Experience

• 

  Sharp Business Systems India Ltd

  Apr 2016 - Jun 2016

  Market survey on B2B sales of multifuction printer and touch screen monitors

  During my internship my work was to visit different corporate and hotels in Bangalore to introduce the various products from sharp such as interactive white board display for their corporate board rooms and training centers, Multi-function devices for the reception and other office use.

• 

  Big Basket

  Jun 2017 - now

  Assistant Operation Head

  - Planning and monitoring day-to-day operations activities and customer orders fulfillment center both Forward & Return operation. - Responsible for operations lead of team and delivery of overall operational metrics.- Conducted the Root -Cause Analysis for every operational problem and breaches and solve them. - Successfully managed vendor onboarding process, resulting in the acquisition of top-tier vendors for the company. - Managing Vendors payments details and cleared as per given time with the help of finance team-Monitoring vending kiosk sales at Corporates, Apartments and Colleges.-Managing route wise dispatching vehicles and making schedule for loading and unloading vehicles.- Develop and implement performance matrix and key performance indicators (KPIs) to measure and monitor operational performance.- Making weekly and monthly MIS reports.- Manage returns of damaged and expired products to the sourcing Hubs- Managing more than 2000+ vending kiosk over all Bangalore & Pune and also responsible for making operations budget including (Vehicles, EV Vendors, stacking, Deliveries and riders/stackers )- Work with tech ops team and software development team to improve tools processes and reporting dashboards.- Deep drive into key areas to identify areas of improvement. - Managing more than 50+ employees including 5 area managers and also responsible for hiring team. - Handling Inventory management of complete Bangalore.- Effectively controlled costs and developed operating budget. - Forecasting supply and demand requirement to ensure stocks availability--Handling 3PL operations and Coordinate with functional team Show less