Matheos Tekabe

Experience

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  West Virginia DOT

  May 2007 - Aug 2007

  Hydraulic Co-op

  Assisted highway engineers with hydrology, hydraulic and drainage calculationsAssisted highway engineers with HEC-RAS

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  West Virginia DOT

  May 2009 - Jan 2010

  Geotechnical Co-op

  Slope stability analysis Assisted with landslide repair design Database updating

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  Empire Consulting Service LLC

  Sept 2010 - Oct 2011

  Engineering Trainee

  Designed Pond, Cut/Fill, Drainage area Make Core Holes Entered Database Information

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  Self-Employed

  Nov 2011 - Apr 2013

  Freelance
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  ResCare

  May 2013 - Nov 2019

  Residential/Clinical Supervisor
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  Artech Information Systems

  Nov 2019 - Sept 2020

  Level 2 Analyst

  Provides support for all end user computing services including desktops, laptops, printers, peripherals, audio visual equipment and associated software.

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  Ameriprise Financial Services, Inc.

  Nov 2019 - now

  Financial Systems Analyst

  Provides support and maintenance of end user device hardware and software environments, including diagnosis, repair and upgrade activities.Makes routine decisions and recommendations using established guidelines, procedures or polices.Provides support for all end user computing services including desktops, laptops, printers, peripherals, audio visual equipment and associated software. Analyzes incidents and escalates if corporate wide solution is required.Documents work logs and resolution of tickets in the Remedy system to ensure that the information is available to the rest of the Workstation Services team and the Service Desk. Show less

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  Coforge

  Sept 2020 - now

  Technical Support Analyst

  >Serves as a Remote Technical Support for encryption, virtual private networks, Windows reimages, MS Office, various wealth management/stock trading applications, networking, printers. >Encryption: Working with – Symantec Endpoint Encryption, Bitlocker, WinZip, etc.>Administers end-user workstations and supports end-user activities utilizing Symantec Endpoint Protection (over VPN (Cisco any connect).>Troubleshoot, determines possible solutions; tests and implements solutions. Installs, configures, and maintains personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers, and related equipment.>Performs and/or oversees software and application installation and updates.Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational difficulties. Show less