Anabell Jorge

Experience

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  Centro Pedagogico Integral Almirka

  Jan 1999 - Jan 2004

  Teacher

  Worked as an English and Computing teacher for primary and high school and French teacher’s assistance.

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  Conexics

  Jan 2006 - Apr 2007

  Programming Analyst

  Worked as a System and Process Analyst and Database Administrator, Project Manager Assistant, and preparation of UML documentation.Participated in testing tasks: “Solicitud Flash Voz” Project for Verizon “SIGA” Project for Verizon

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  EVERTEC

  May 2007 - Jan 2015

  Project Manager

  Worked in project coordination, identifying business needs, project plan creation, budget control, time management, resources allocation, team management and status reports.Successful banks integration to platform.

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  Demand Frontier

  Jul 2015 - now

  Programs and Infrastructure Manager

  Duties and Achievements:Facilitate Project and IT Management- Define the best methodologies to use to manage DFT projects- Define and document DFT PM Framework processes and structure - Create templates to better execute projects- Improve IT templates and processes- Review and aid in the writing of DFT Security Policies Document- Define the file naming convention and support the creation of the DFT Naming Convention Calculator- Define reporting dashboardsTools- Implement Jira as the DFT project management tool. - Define the best structure for our projects - Create a ticket system for HR and Help Desk requests - Implement Tempo as a tracking system and Confluence as a content management system- Migrate to ClickUp as the DFT project management tool. - Define workspace hierarchy - Create templates for common projects - Define tasks views to enhance our processes (daily scrum, tasks per week, etc)- Implement MS Teams as DFT instant messaging tools (etiquette, Teams, Channels, etc)- Implement DFT intranet and central document repository in Sharepoint. - Create The Village as our intranet (completed with the support of ENOVEL) - Create a ticket system for HR requests (Power Automate) - Define the central document repository and folder structureCoaching- Train new and existing employees on DFT PM Framework processes- Support users on tools and templates usage- Create relevant educational content for employees (infographics, presentations, best practices, DFT comic, etc)Improve Processes- Improve new and pre-existing processes, continually reevaluating whether each project is meeting the applicable standards.Enhance Documentation- Review and aid in the writing of documents relating to a project’s scope, budget resources, marketing assets, etc.- Create the DFT Playbook, an employee guide of the company relevant information and processes- Create the DFT Project Management Guidebook- Document Lessons Learned Show less