Sandeep Sharma

Experience

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  Western Railways

  Mar 2015 - Apr 2015

  Internship At Western Railway
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  Hikvision

  Sept 2015 - Dec 2021

  1. Key Customer Management (2017-2021): Acted as the primary contact for major clients like Reliance, Indus Towers, Persistent India, Welspun, Aditya Birla group, Delhivery, etc., providing presales consulting, solution deployment, postsales support, product updates, technical training, demonstrations, and POC tailored to new opportunities.2. Product and Network Analysis: Analyzed various components like Cameras, Recorders, Access Control, VMS, CVR, and IP-Hybrid SAN to identify product and network issues, escalating them to relevant departments and stakeholders.3. On-site POC and Solution Design: Conducted on-site POCs for enterprise and government projects, including architectural solution design and troubleshooting network issues related to routing, switching, and Video Management Software.4. Technical Training and Product Assistance: Provided hands-on technical training to System Integrator Partners and assisted in the installation, configuration, and maintenance of Hik-Central VMS Server and Recording pStor Server with Hikvision Data Storage Products (CVR, IP-Hybrid SAN) and third-party storage solutions.5. Enterprise Datacentre Experience: Gained experience in mapping Hikvision Enterprise Datacentre products like CVR and IP-SAN on Windows servers and designing data centers for video surveillance. Show less

  • Senior Project Support & Deployment Engineer

    Nov 2018 - Dec 2021

  • Junior Technical Support Engineer

    Sept 2015 - Oct 2018
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  Dahua Technology India

  Jan 2022 - Jun 2023

  Solution Engineer | Presales

  1. Sales Partner Management: Overseeing multiple sales partners, offering presales support like opportunity identification, proposal customization, and resource provisioning.2. Proposal Development: Creating tailored proposals and quotations by understanding customer needs, collaborating with sales teams, and designing solutions with cost estimates.3. Site Surveys & Needs Assessment: Conducting site visits to understand customer requirements, budget, and timelines for customized solutions.4. Product Demonstrations: Delivering product presentations and demos to illustrate solution value to potential customers.5. R&D Collaboration: Working with R&D to align solutions with client-specific needs, budgets, and timelines.6. Implementation Collaboration: Partnering with installation teams to ensure proper solution installation and functionality according to customer specifications.7. Industry Trend Awareness: Staying updated with emerging technologies and industry best practices to offer innovative and effective solutions.8. Client Training: Providing product usage and troubleshooting training to clients, enhancing customer experience and fostering long-term relationships. Show less

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  Progressive Infotech Pvt. Ltd.

  May 2023 - Oct 2023

  Presales Manager - Client Sucess

  Presales Manager at Progressive Infotech | Driving Innovation, Tailored IT Infrastructure Service Solutions, and Client Success | Passionate about Technology, Strategic Planning, and Delivering Excellence

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  Freelance

  Nov 2023 - Mar 2024

  Video Survelliance Consultant
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  Amnex Infotechnologies

  Feb 2024 - now

  Sr. Consultant Presales

  Information Technology (IT), Smart Cities, Logistics and Manufacturing, Agriculture, Energy and Utilities.