Essam Taha, MBA , Scrum Master ™

Experience

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  Egyptian Armed Forces

  Oct 2011 - Apr 2014

  Communication engineer

  responsible of the signaling team.

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  Orange

  Jul 2014 - Oct 2015

  Lead, charging solution IN testing engineer

  Responsible of testing of different charging system projects, preparing test books to cover all scenarios, performing internal testing and acceptance with customers.Ensuring stability of testbed, perform daily checks.

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  Orange Egypt

  Oct 2015 - Oct 2016

  Lead, charging solution "IN" Solution Architect engineer

  responsible for internal solution design on charging system nodes " SDP, AIR, CADE, ECE, IVR, BCS, WebCC" to meet marketing requirements.keep managing the whole project in the development phase and testing phase till it go live.managing technical projects which contain different teams like EAI, VAS, USSD preparing the E2E solution document, allocating resources, preparing the project's time plan, and managing the project till it go live.

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  Vodafone

  Nov 2016 - Jun 2019

  -Works as Project lead and Scrum master for the AI and Automation department, manages projects across multiple teams including Cognitive, Robotics " RPA ", Orchestration and Analytics teams. -Coaches the team to perform at its best- Enables and deploy the Agile practices and facilitates the teams activities- Protects the team from external interference and acts as the servant leader- Ensures the follow-up of all the activities in terms of planning, cost while ensuring the correct application of the methodology and the procedures that are defined to guarantee the quality of final software product-Monitor and control projects issues and risks-Capable of managing simultaneous projects (either full SW projects or shared development)-Responsible for customer communication-Responsible for projects closure and resources feedback Ensure the technical follow up of the software resources allocated to his projects, and define the specific tasks they have to perform in the context of the project.-Ensure the Configuration Management and the Change Control of the Software product.-Represent the Software in the Weekly Project Meeting with the Product Team Show less -Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.-Working with project stakeholders to identify, model, and then document their requirements and business domain details.-Support technical stockholders in gathering technical information-Support Project Manager on planning related tasks and reporting activities.-Working on artificial intelligent products which is cognitive agent who can take a wide variety of service desk roles and transform customer experience. just like a human she communicates with customers using natural language.-Core member of the agile teams implementing cognitive solutions. These cognitive solutions are to be fit-for-purpose, efficient, and of high quality-Define (in cooperation with business stakeholders) use cases and business cases for industry-specific cognitive solutions-Responsible for defining the global solutions for their respective industry-Review and enrich SOW to ensure approach and ambition generate distinct business impact for clients-Support Cognitive Project Lead from an Industry expertise perspective on all tasks Show less

  • AI and Automation Project Lead / Scrum Master

    May 2018 - Jun 2019

  • Cognitive Business Analyst / Product Owner

    Nov 2016 - May 2018
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  Levelset

  Jun 2019 - Sept 2021

  Senior Agile Project Manager / Scrum Master