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Surya Nirmal

Surya Nirmal

Followers of Surya Nirmal2000 followers
location of Surya NirmalVapi, Gujarat, India

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  • Timeline

  • About me

    Transforming Businesses with Insightful Analysis & Strategic Solutions | Certified Zoho CRM Consultant & Administrator | IT Business Analyst

  • Education

    • Laxmi institute of Computer Applications - Gujarat Technological University

      2011 - 2014
      Master’s Degree Masters of computer applications 8.85 CGPA

      Activities and Societies: • Achieved first prize in the "Presentation Competition" during the first semester of the Master's Degree Course in 2011, competing in a group of two. • Participated in a seminar titled ".NET Security & Code Protection Methodology" in 2013. • Engaged in the "National Ethical Hacking & Cyber Forensics" Workshop-Cum-Championship in 2014. • Among 75 students, I attained the highest marks in the entrance exams conducted for admission to the Master's course.• Throughout the Master's Degree Course, I consistently secured the 1st position in all six semesters.

    • SSR college of Arts, Commerce & Science - University of Pune

      2008 - 2011
      Bachelor’s Degree Computer Science 74%

      Activities and Societies: • Participated in the Science Exhibition, securing the 3rd position for creating a "Clap Switch" in the field of Electronics with a team of two. • Earned a First Class with Distinction in all semester exams during the Bachelor's Degree course. • Achieved the 1st position in both the Second and Third years of the Bachelor's Degree course. • Achieved First Class with Distinction in all the semester exams throughout the Bachelor's Degree course.• Attained the First Position in both the Second and Third years of the Bachelor's Degree course.

    • Poddar Girls Senior Secondary School, Fatehpur - Ajmer Board Rajasthan

      2006 - 2008
      Higher Secondary Physics, Chemistry & Mathemetics

      Activities and Societies: • Engaged in numerous curricular activities. • Was elected as the Class Representative in 11th and 12th grades. • Achieved First Class with Distinction in 11th Standard.• Attained a First Class in 12th Standard.• Secured the First Position in both 11th and 12th Standards.

    • Kedia Girls Secondary School, Fatehpur - Ajmer Board Rajasthan

      1995 - 2006
      1st to 10th Standard

      Activities and Societies: • Engaged actively in a diverse range of curricular activities. • Consistently secured Distinction and held the First Position throughout the academic years.

  • Experience

    • Universal Ads Media

      Jul 2014 - Sept 2015

      ✓ Collaborated with clients to gather their specific requirements.✓ Took charge of website hosting duties, including domain registration, website uploading, and A record setup.✓ Oversaw the maintenance and growth of the company website as well as other web platforms.✓ Created APIs to enhance functionality.✓ Provided leadership in managing a team.Beyond my roles and responsibilities as a Website Developer and Manager, I also gained a foundational understanding of Digital Marketing, including:• Google Adwords• Pay Per Click• Search Engine Optimization (SEO)• Remarketing Show less

      • Website Development Manager

        Dec 2014 - Sept 2015

      • Website Developer

        Jul 2014 - Nov 2014

    • Enjay IT Solutions Ltd.

      Dec 2015 - Nov 2022

      • Manage all post-sales activity for a portfolio of Enjay customers through strong relationships-building product knowledge, planning and execution• Develop a deep understanding of the product in order to advise about most relevant features/functionality for their specific business needs• Partner cross-functionality with product, engineering, sales and marketing to stay up to dare on the latest product developments• Serve as a customer advocate and channel feedback to internal teams to drive products improvements and a better customer experience• Take accountability for customer retention by establishing a proactive engagement strategy including align goals, checking in regularly and conducting business reviews• Bring a data-driven mindset to my day-to-day activities, prioritizing the work that supports account health, customer satisfaction and churn goals• Partner to develop processes that will scale and adapt to organization evolving business Show less

      • Solutions Architect

        Dec 2015 - Nov 2022

      • Customer Relationship Management Developer

        Dec 2015 - Nov 2022

    • Fristine Infotech Pvt Ltd

      Dec 2022 - now
      Senior Business Analyst

      • Ensuring exceptional prospect and customer experiences throughout the engagement, acquisition, and onboarding processes.• Developing Solution Documents and crafting responses to RFQs/RFPs. Additionally, creating rapid proofs-of-concept, custom demos, and integrations to support the sales team in contract negotiations and deal closures.• Gaining a deep understanding of customers' business requirements and developing appropriate Zoho-based solutions.• Familiarizing oneself with the customers' software and tools ecosystem and identifying optimal methods for integrating Zoho with their existing systems.• Regularly communicating work progress to clients and internal stakeholders.• Actively participating in Knowledge Sharing Sessions and delivering training to internal teams. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Surya Nirmal
      ★ Best Performer of the Week in the first month of joining Enjay IT Solutions Ltd. Dec 2015 I Grabbed Best performer week title in the 3rd week (first month) of joining for completing a new customization work in less time despite having less experience in the new technology.
    • Awarded to Surya Nirmal
      ★ Best Performer of the Month in the first month of joining Universal Ads Media Aug 2014 I Grabbed Best Performer of the Month award in the first month of joining for delivering maximum websites.
    • Awarded to Surya Nirmal
      ★ First Position Certificate & Award SSR Colleges Feb 2012 I was awarded by SSR College of Arts, Commerce & Science for securing first position in BCS examination.
    • Awarded to Surya Nirmal
      ★ The Gargi Award Rajasthan Government - Balika Shiksha Foundation Rajasthan, Jaipur Jan 2007 I was awarded by Gargi Puruskar by Rajasthan Government for securing more than 75% in the secondary examination.