Elaine Erickson

Experience

• 

  Embassy Suites

  May 2005 - now

  Overseeing daily Front Desk operations to ensure a positive guest experience. Responsible for: supervising and assisting with daily tasks, training new hires, scheduling appropriately to ensure proper staffing, handling guest inquiries and resolving issues or complaints, lead meetings and ensure all team members are aware of new information, assist with employee evalutions, handle employee situation to ensure department moral. I also assisted the Front Office Manager with invoices, and other tasks when needed. Show less

  • Corporate Sales Manager

    Apr 2015 - now

  • Sales Coordinator

    Jan 2013 - Apr 2015

  • Front Office Supervisor

    Oct 2006 - Jan 2013

  • Night Auditor

    May 2006 - Oct 2006

  • Guest Service Agent

    May 2005 - May 2006