VIGNESH R

Experience

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  CSS Corp

  Sept 2009 - Jan 2011

  Technical Specialist

  · Handled service tickets which get escalated from Service Desk support· Assisting with wired and wireless issues with router products.· Responsible for fixing issues with LAN and WAN ports, static IP address, DNS issues, IP address in wired network.· Responsible for fixing issue with network names, securing the wireless networks, networking ports, wireless channel and frequency in wireless networks.

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  IBM

  Jan 2011 - Jul 2013

  Technical Specialist

  · Handled Critical Incident task and Member of a Leadership Escalation Team· Team Assistance· Worked as a RTS Team member (Level 2) in the project.· Worked as a Domino Administrator · Assisting Lotus notes connectivity and Mail Flow· Worked with Mcaffee Antivirus Team and Threat Management team to rectify virus in Machines.· Responsible for assigning and installation of the software using Active Directory and Remote Desktop Connect.

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  Wipro

  Jul 2013 - Jul 2015

  Technical Specialist

  · Assisted various office 365 clients in Migrating from on-premises to cloud using various migration types like Hybrid, Cut-over, staged and .pst migration.· Handled Security compliance audit e-discovery, Content search· Managing & troubleshooting of Email client issues, Administration of mailboxes, Message tracking and resolving email flow issues, Free busy, and Out of office and connectors (Inbound and Outbound).· Troubleshoot mail flow issues in On Premises and cloud environments and also provide assistance in Spam-Security related issues.· Assisted in registering the domain and setting up the DNS records (CNAME, A, TXT, SPF) for the domain.· Handled Security compliance audit e-discovery, Content search· Handled P1 incidents · Assisted in resolving the issues with all Microsoft Office 365 services · Management on Email gateway & email security.· Team Management & support Show less

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  Tata Consultancy Services

  Aug 2015 - now

  Project Manager

  · Manage multiple transformation project · Worked and Managed as an enabler for the effective functioning of a cloud infrastructure deployment team using Agile methodologies.· I Have Facilitated scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives and reports progress via appropriate Charts.· Tracked and managed project progress with burndown charts, Burnup Chart, Velocity and control Chart.· Experienced in developing a detailed project plan to monitor and track progress and managed comprehensive project documentation · Worked on the assurance of all projects that are delivered on-time, within scope and within budget.· Worked with the project stakeholders closely coordinating on project related activities and responsible for leading and managing multiple projects through each phase of a project lifecycle across multiple departments within a Line of business. · Tracked project performance, specifically to analyze the successful completion of short and long-term goals. · Coordinated internal resources and third parties/vendors & managed the resource availability and allocation. · Managed changes to the project scope, project schedule. Performed risk management to minimize project risks. Show less