Cyndi Cogbill

Experience

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  West Canadian Digital

  Jul 2011 - Oct 2018

  Document Control Team Lead

  I managed Electronic Records Management Systems for millions of active and inactive records across multiple corporations, including Shell, Suncor, Encana, TransAlta, Husky, and CBE. My focus was on ensuring alignment with records management governance practices and policies while optimizing data integrity and accessibility.I identified data gaps and applied industry best practices for data collection and methodology, achieving an error rate of less than 0.03%—ensuring complete and auditable records. Recognizing knowledge gaps in staff training, I developed tailored training programs that enhanced team proficiency and reduced errors.Leading teams of up to five people, I provided coaching, mentoring, and technical support for integrated document and records management processes. Additionally, I collaborated on 13 separate projects, working with clients to identify workflow challenges and implement people-centric solutions that improved efficiency. On a daily basis, I maintained 14 separate comprehensive collections, ensuring seamless document control and governance. Show less

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  A&D Tools

  Mar 2020 - Mar 2025

  Business Owner

  Created as a pet project as a learning experience to understand the challenges start-ups face, A&D Tools quickly became a thriving network-based secondhand buy and sell go to for professional contractors and home DIYers. By building an adaptive strategy to meet client needs including and learning to network with suppliers and buyers alike this small seasonal pet project was able to bring in $60,000 in sales within its first 4 months of creation. What makes the company uniques was the ability to quickly adjust and pivot in a challenging and competitive market environment. Show less

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  City of Calgary

  May 2022 - Jul 2024

  Records and Information Coordinator

  As the Records & Information Management Coordinator for the Planning & Developments department, I led the Information Management Program, overseeing Records Management, FOIP, Imaging, and EDMS Development functions. I worked closely with senior leadership, providing strategic direction to align information management practices with organizational goals.I developed and implemented data management practices, standardized business processes, and created resource manuals to ensure consistency and compliance. I also conducted records compliance audits and retention code reviews, ensuring adherence to the Corporate Records Retention Schedule while supporting business continuity planning to protect critical information assets.In addition to governance and process development, I partnered with corporate teams to champion system upgrades and technology implementations, facilitating the realignment of information architecture and content to meet evolving departmental needs. I also managed staff recruitment, training, performance, and disciplinary actions, fostering a collaborative and high-performing team. Show less

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  Rocky View County

  Jul 2024 - now

  Information Management Supervisor

  As an Information Management Supervisor, I led the development and implementation of IM and Data Governance Frameworks, ensuring alignment with municipal and legal requirements. I played a key role in strategic planning, identifying priorities, and providing actionable recommendations to drive program success and organizational growth.I managed IT and governance projects, ensuring compliance with best practices in traceability, version control, and change control. My expertise in workflow analysis, metadata standards, taxonomies, and controlled vocabularies improved information accessibility and usability. Additionally, I collaborated on the SharePoint governance framework, helping shape wireframes that aligned with business and compliance needs.Beyond technical implementation, I championed change management, partnering with Change Champions to deliver workshops, create resource toolkits, and mentor teams. I also led a multi-disciplinary team overseeing content, records, data management, and analytics, ensuring seamless integration of information management principles across departments. Show less