Moeketsi Ramathe

Moeketsi Ramathe

Support Analyst

Followers of Moeketsi Ramathe1000 followers
location of Moeketsi RamatheCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Managing Director

  • Education

    • Name of school

      2003 - 2005

      The Beacon Secondary School ( 2002)Standard Passed : Standard 9 Subjects : English, Afrikaans, South Sotho, Commercial Maths, Biology and Physical Science

    • Advanced Concepts School of IT and Business College

      2002 - 2005
      Network Specialist Diploma System, Networking, and LAN/WAN Management/Manager

      Activities and Societies: Soccer, Golf, Fishing, Cycling, Reading,

    • Name of school

      2002 - 2005

      The Beacon Secondary School (2002)Standard Passed : Matric Subjects : English, Afrikaans, South Sotho, Commercial Maths, Biology and Physical Science

    • Beacon Secondary School

      1998 - 2002
      Matric MCSE 2003 (Microsoft Certified System Engineer)
    • University of Johannesburg

      2004 - 2005
      Network Specialist Diploma , MCSE 2003 (Microsoft Certified System Engineer)
  • Experience

    • Advanced Concepts School of Business and Information technology

      Aug 2005 - Oct 2005
      Support Analyst

      , Tutoring Microsoft Office.Duties : Ensure operating system and hardware are correctly installed troubleshooting and maintaining computers for learners Provide technical support to end users and maintain desktopsReason for Leaving : Contract while studying.

    • Advanced Concepts

      Sept 2005 - Oct 2005
      Business and Information Technology School

      Studied Network Specialist Dimploma, Completed MCSE 2003, busy with business management and ITIL Foundation.

    • Colour Vision Technologies

      Nov 2005 - Mar 2007
      Technician

      Responsibilities : Installing, upgrading and troubleshooting applicable software and hardware mainly for POS (Point of Sale) Installing and configuring peripherals such as scanners and printers Doing backups and restoring data Provide first line hardware and software support Data capturing Attend to user complaints (physically and telephonically) Solve data communication problems, write reports and maintain recordsReason for Leaving : In-service Training.5. Name of Employer : Advanced Concepts Type of industry Show less

    • Colour Vision Technologies

      Nov 2005 - Feb 2006
      Support Analyst

      , Tutoring Microsoft Office.Duties : Ensure operating system and hardware are correctly installed troubleshooting and maintaining computers for learners Provide technical support to end users and maintain desktopsReason for Leaving : Furthering my studies; Type of Industry : Information Technology

    • Ntemoheleng Communications

      Mar 2006 - Jun 2006
      Technician

      Responsibilities : Installing, upgrading and troubleshooting applicable software and hardware mainly for POS (Point of Sale) Installing and configuring peripherals such as scanners and printers Doing backups and restoring data Provide first line hardware and software support Data capturing Attend to user complaints (physically and telephonically) Solve data communication problems, write reports and maintain recordsReason for Leaving : In-service Training.; Type of Industry : Postal and Telecommunications Show less

    • AMC-IT

      May 2006 - Jun 2007
      Desktop Technician

      Responsibilities : Manage network operating infrastructure and operating systems. Provide technical support to end users and devices Installing and configuring LAN Network. Data Capturing Provide data communication support to ensure effective access to internet and other transversal systems Assist with the provision of voice communication support to ensure effective and efficient telecommunication services Maintain user accounts Providing and maintaining printing and mailing services Involved in system administration on LAN and backupsReason for Leaving : Better career prospects4. Name of Employer : Colour Vision TechnologiesType of Industry : Information Technology Show less

    • ASF Computing Services

      Jun 2007 - Jul 2008

      Telephonic support of customers, Remote support Vnc of customer sites, Server management and monitoring, Physical support and repairs of Computer equipment, Installation of hardware and software, General accounting and queries ( doing quotes using Pastel or Excel), Hardware testing and delivering, Onsite support of customer equipment and sites, Record keeping of work done and documentation of client sites. Work on Mail Daemon, setting up users on Mail Deamon, Joining users on the domain, Install, configure and support Windows XP Professional on the desktops, Assists in the evaluation, testing and recommendation of hardware, software, and network configurations based on customer need. Provide high level support for all network and system related problems, Active Directory configuration and administration, Exchange 2000/2007 administration, Microsoft Windows Server 2003 installation, configuration & administration. Installation, configuration & management of DNS and DHCP, Installation, configuration & management of Microsoft IIS & Terminal Services LAN and WAN networking. Installing, configuring ISA Server 2004/2007. Installing, monitoring WSUS Server Show less Responsibilities : Compiling software and hardware acquisition recommendations. Support operational systems, identify track and solve software and hardware problems Analyze problem reports to identify trends and take appropriate action Providing technical training to non-technical end-users. Doing backups and restoring dataContracted to StructuredConnectivity Solutions : Audit network equipment, enrolling users on sagem integrator, upgrading netbotz camera software and configuring netbotz system around border posts in the country.; Type of Industry : Information Technology Show less

      • Technical Support Assistant

        Jun 2007 - Jul 2008
      • Desktop Technician

        Jun 2007 - Jul 2008
    • Eqstra Holdings

      Jul 2008 - Sept 2008
      Network Administrator

      Manage network operating infrastructure and operating systems. Provide technical support to end users and devices Installing and configuring LAN Network, Data Capturing, Provide data communication support to ensure effective access to internet and other transversal systems, Assist with the provision of voice communication support to ensure effective and efficient telecommunication services, Maintain user accounts, Providing and maintaining printing and mailing services

    • Moemo Management Services

      Feb 2009 - now
      Managing Director

      Corporate Functions Team BuildingsTheme PartiesPromotionsYear End FunctionsBusiness ConferencesWeddings Venue and Accommodation SocialsFamily FunctionsKiddies partiesCatering

    • Bytes Outsource Group

      Feb 2009 - Dec 2010
      Desktop Engineer

      Responsibilities : Compiling software and hardware acquisition recommendations. Support operational systems, identify track and solve software and hardware problems, Setting up mail for exchange and blackberry enterprise. Analyze problem reports to identify trends and take appropriate action.Providing technical training to non-technical end-users. Doing backups and restoring data. Joining users on the domain, Install, configure and support Windows XP Professional on the desktops, Assists in the evaluation, testing and recommendation of hardware, software. Responding to and dealing with customer communication by email, fax and telephone. Coordinating the use of automated and computerized systems. Producing regular reports and statistics on a daily, weekly and monthly basis. Motivating, organizing and encouraging team work with the workforce to ensure set productivity targets are met. Reason for wanting to leave : Temporary position seeking permanent; Type of Industry : Information Technology Show less

    • Mora IT Services

      Jan 2015 - now
      Director
  • Licenses & Certifications