
Sushilkumar Sharma
Network Fault Management Engineer-ENOC (VPN & PRI)

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About me
Senior Consultant at Capgemini
Education

Smt. Indira Gandhi Engineering College CIDCO Sector 16 Koparkhairane Navi Mumbai 400 701
2008 - 2011Engineer’s Degree Electronics and Communications Engineering
M.H. SabooSiddiq Polytechnic Mumbai
2005 - 2008Diploma
Sitaram Prakash High School
2004 - 2005SSC NA
Experience

Reliance Communications
Mar 2012 - Mar 2013Network Fault Management Engineer-ENOC (VPN & PRI)Work Profile:• Dealing with Enterprise customer to resolve ISDN-PRI& VPN faults. • Handling Fault tickets & Trouble tickets of Enterprise customer and coordinating with Field Engineer at site to get it resolved.• Familiar with basic operations in Transport path like loop testing ,cross connections modification, path tracing and alarm monitoring in Network equipment’s like NORTEL(N61,N62,N63,N65,4XE,41X,01C,16X),FIBCOM(F21,F24),UTSTARCOM(DLC-ANR &ANC) , Marconi, EPC& EPA.• Defining and changing of all type of AXE10 switch related data like B-number analysis table, routing parameter, forwarding analysis, access barring data.• HANDLING call related problems with other service providers &INTER-ILT.• Well conversant with LRN (local routing number) & MNP (mobile number portability). Show less

Alcatel-Lucent
Apr 2013 - Nov 2014Network Fault Management Engineer-ENOC (VPN),Work Profile:• Dealing with Enterprise customer to resolve VPN faults. • Handling Fault tickets & Trouble tickets of VPN customer and coordinating with Field Engineer at site to get it resolved.• Verifying and rectifying the configuration issues related to DATA services in CISCO (C76, C34 etc.), Huawei (W60, W4D, W2D etc.) Routers and Switches.• Ensure early Fault diagnosis & resolution within target MTTR (SA: 4hrs, NSA: 8hrs).• Knowledge of OSPF neighbor states, LSA-TYPES and Network Types, Configuring Virtual-link, Stub area, totally stub area, NSSA, Totally NSSA.• Knowledge of BGP Attributes, BGP Next-hop self, BGP Route Dampening.• Knowledge of Route Reflector (RR), Synchronization, Community, Confederation.• Knowledge of IPV6, IPV6IP Mode, 6 to4 Tunneling. Show less

Dimension Data
Dec 2014 - Dec 2015Network Engineer L2-IP ProvisioningCLIENT: Reliance JIO Infocomm LimitedResponsibilities:• Managing Reliance JioUMMT (Unified MPLS Mobile Transport) network, comprising of CISCO ASR 901, 920, 903, 9010, 9922, 1006 Routers.• Support for troubleshooting and configuration of network layer protocols like ISIS, BGP & OSPF for Backbone Core, Accessand Out of bandNetwork.• IOS up gradation of CISCO ASR series routers using CSM (Cisco Service Manager) tool.• To provide configuration level support for critical planned activities for Service migrations, new integrations and maintenance, ensuring minimum outage.• Provisioning for Utility SOs & there Troubleshooting for the end to end reachability.• Broadband Network Gateway (BNG) configuration on core IP/MPLS network, making the network service ready for FTTx (IPTV, VoIP, HSI).• Configuration and troubleshooting of l2vpn (xconnect)on XR platforms.• Executing bulk configuration and Audit using scripting tools like HPNA for project (QOS,RT addition,IOS Upgradation, MTU correction). Show less

Reliance JIO Infocomm Ltd
Dec 2015 - Mar 2019Assistant Manager- IP Provisioning & ConfigurationRole: Network Engineer L2IP Provisioning and ConfigurationResponsibilities:• Managing Reliance JioUMMT (Unified MPLS Mobile Transport) network, comprising of CISCO ASR 901, 920, 903, 9010, 9922, 1006 Routers.• Support for troubleshooting and configuration of network layer protocols like ISIS, BGP & OSPF for Backbone Core, Accessand Out of bandNetwork.• IOS up gradation of CISCO ASR series routers using CSM (Cisco Service Manager) tool.• To provide configuration level support for critical planned activities for Service migrations, new integrations and maintenance, ensuring minimum outage.• Provisioning for Utility SOs & there Troubleshooting for the end to end reachability.• Broadband Network Gateway (BNG) configuration on core IP/MPLS network, making the network service ready for FTTx (IPTV, VoIP, HSI).• Configuration and troubleshooting of l2vpn (xconnect)on XR platforms.• Executing bulk configuration using scripting tools like HPNA. Show less

Capgemini
Jan 2022 - now● Managing and supporting Capgemini automation tool Micro focus operation orchestration and the network, security, and voice team to handle the complete global network infrastructure across America, Europe, and Asia-Pacific regions.● Contributing by providing solution with MFOO and improve it for future projects like different vendor device upgrades, bulk configuration, etc.● Managing MFOO RAS server and working to improve the automation to minimize the manual work.● Ensuring error-free end-to-end communication between OO Central and RAS for MFOO tool.● Working on user authentication and authorization of the MFOO tool. ● Monitoring devices and troubleshooting issues by providing timely solutions and guidance.● Working to troubleshoot and add configurations on Cisco Meraki Devices- MX, MS, and MR series.● Working on F5 Load balancer for load balancing application server requirements.● Working on device upgrades and their replacement, if required.● Working on Nexus devices, ACI and issues related to the data center.● Working on resolving issues related to Trust Sec and ISE for secure authentication. Show less
Computer Network Consultant
Mar 2019 - nowSenior Consultant
Jan 2022 - now
Licenses & Certifications

Cisco Certified Network Professional (CCNP)
CiscoJul 2022
Check Point Certified Security Administrator (CCSA)
Check Point Software Technologies LtdDec 2019
Cisco Certified Specialist - Enterprise SD-WAN
CiscoJul 2022
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