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Laetitia Gourd

Laetitia Gourd

Commercial export back office- EMEA customers

Followers of Laetitia Gourd846 followers
location of Laetitia GourdGreater Verona Metropolitan Area

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  • Timeline

  • About me

    Account manager France at The Bridge Bio, la famiglia organic- Translator, Italian/English > French, French native

  • Education

    • Université Jean Moulin (Lyon III)

      1998 - 2002
      Maitrise L.E.A Anglais-Italien (Applied Foreign Languages), mention Affaires et Commerce

    • Università degli Studi di Verona

      2001 - 2001
      Programma Erasmus Facoltà di Economia e Commercio

    • S.S.I.T. Scuola Superiore per Interpreti e Traduttori

      2019 - 2020
      Master in Traduzione settoriale per la combinazione linguistica italiano>francese Traduzione giuridico-commerciale, traduzione per il web, traduzione per l’industria del turismo 106/110

  • Experience

    • Rexam

      Aug 2004 - Aug 2005
      Commercial export back office- EMEA customers

    • ALES GROUPE - LIERAC - PHYTO - CARON

      Sept 2005 - Jul 2006
      Customer service

      Sales and customer care office- data treatment of the orders issued by the commercial agents- management of quality claims

    • Intercos

      Oct 2006 - Dec 2014
      Operational marketing & Customer Service

      Project management in B2B environment, with the main international cosmetic brands- new make-up product developments according to the customers marketing briefs. - coordination and subdivision of the activities toward the different internal business departments (Colour development Laboratory, R&D laboratory, design&style, planning, quality, industrialization, production..)- elaboration of quotations- project planning- monitoring of the industrial trials and of the production start up, up to the first product's delivery.Customer service:- order entry - update of prices - claims management Show less

    • Inlingua Verona

      Oct 2016 - Feb 2020
      Instructor of french for companies and private individuals

      As a trainer of Inlingua Verona, I’m teaching French at all levelsIndividual courses and group courses, in more companies in the area of Verona Individual courses or group courses for private individuals at Inlingua VeronaIndividual online courses with the Inlingua IOL programTranslations

    • Laetitia gourd

      Sept 2017 - now
      Freelance Translator, italian>french

    • The Bridge

      Oct 2019 - now
      Account Manager France and French-speaking customers

      Customer assistance, orders and contracts management. Marketing support for the communication in french.

  • Licenses & Certifications

    • MOOC Enseigner le français langue étrangère aujourd'hui - Parcours découverte

      CAVILAM - Alliance française
      Feb 2019
      View certificate certificate

    • Attestato di partecipazione corso base SDL TRADOS STUDIO PROFESSIONAL

      S.S.I.T. Scuola Superiore per Interpreti e Traduttori
      Aug 2020