Dan Ruget

Experience

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  Academy of Economic Studies in Bucharest

  Dec 2008 - Sept 2012

  Main duties and responsibilities:• Coordinating with great accuracy and timeliness the logistics for transport, accommodation and dining of visiting foreign professors• Ensuring the necessary teaching space for the sessions of the MBA Programme and maintaining of all audio-video equipment and other accessories (printers, laptops etc.)• Preparing in due time all the necessary documents for the financial administration of the MBA Programme (translation of invoices, requests for approval of payments, payments tracking etc.)• Purchasing of necessary materials (office supplies, teaching materials etc.) and required services• Liaising on a continuous basis with the International Relations and European Integration Department within the Academy of Economic Studies, BucharestRelated tasks:• Developing and constantly updating the website of the faculty with a view to ensuring that the content is up-to-date and the visuals are consistent• Participating in the administration of yearly admission sessions• Promoting the faculty both to internal and external stakeholders on an on-going basis Show less

  • Administrator Romanian-German MBA

    Oct 2008 - Sept 2012

  • Programming Analyst

    Dec 2008 - Dec 2011
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  C.D. Financial Consulting

  Oct 2010 - Feb 2011

  Junior Accountant
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  3H Partners

  Dec 2010 - Nov 2011

  Junior Research Analyst
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  Accenture

  Oct 2012 - now

  - Manage the work of more than one delivery projects or process team through other supervisors under my coordination.- Agree on deliverables, budget, schedule, dependencies, service levels, team performance metrics and scope for a Client Service/Service Delivery Team.- Assign resources and is ultimately accountable to ensure the team or extended team creates deliverables on budget, schedule and with the appropriate quality. - The job requires interfacing with Contract Service Management Leads, Project Managers, Financial SMEs, and the Client Service/Service Delivery Team. Show less • Responsible for daily supervision of a team (e.g., delivery, process, business operations). • Managing the workload of the team, make work assignments, and have responsibility for developing team members. • Operate as a subject matter expert and escalation point for issue resolution and customer escalations. • Manage effective internal/external client relationships within a defined area of responsibility and build client relationships in the wider group or unit. • This role exercised consistent judgment and discretion with work directly related to management policies and the general operations of the business.• Coordination of complex teams Show less • Responsible for daily supervision of a team of 8-12 people (e.g., delivery, process, business operations). • Managing the workload of the team, make work assignments, responsibility for developing team members. • Subject matter expert and escalation point for issue resolution and customer escalations. • Building of effective internal/external client relationships• Exercising consistent judgment and discretion with work directly related to management policies and the general operations of the business. Show less

  • HR Ventures & Acquisitions Assoc Manager

    Jun 2024 - now

  • Service Delivery Lead (HR project)

    Sept 2021 - Jun 2024

  • Service Delivery Ops Specialist (TL for UK/WE)

    Mar 2019 - Sept 2021

  • Customer Service Senior Analyst

    May 2018 - Feb 2019

  • Service Delivery Senior Analyst- Germany HR Contact Center Team Lead

    Dec 2015 - Apr 2018

  • Subject Matter Expert

    Mar 2014 - Dec 2015

  • Transaction Processing Representative with German

    Oct 2012 - Feb 2014