Lee Attwood

Experience

• 

  Royal Mail

  Jan 1999 - Jan 2000

  - DELIVERY PERSON

  that included, the need for good timekeeping, honesty, eye for detail in role of sorting and delivering mail.

• 

  ENTA TECHNOLOGIES - WAREHOUSE &

  Aug 1999 - Apr 2000

  STORES PERSON

  Duties consisted of picking/ packing orders for delivery as well as general stock maintenance.

• 

  British Gas

  Aug 2000 - Feb 2001

  CUSTOMER SERVICE ASSISTANT

  Co-ordinating and planning work for up to 25 engineers a day in a geographical region, which required the ability to think quickly in an often-stressful environment, Excellent planning to maximise the full potential of the workforce as well as encompassing I.T skills to achieve set targets. Position also involved regular customer liaison dealing with enquiries and complaints.

• 

  EDS LOGISTICS

  Apr 2001 - Nov 2005

  PROJECT CO-ORDINATOR/ TEAM ADMININSTRATOR

  Ordering equipment and tracking the delivery and installation of IT hardware nationwide. Responsible for coordinating a team's work & supporting Project Managers in various IT projects implementation Reviewing site surveys and designs as well as compiling weekly and monthly project reports. Knowledge of various Microsoft applications such as Word, Excel, Office and PowerPoint. Good communication skills, an aptitude for problem solving. and attending team meetings

• 

  Hewlett-Packard

  Nov 2005 - Nov 2007

  IMPLEMENTATION - DEPUTY REGIONAL DELIVERY MANAGER

  Responsible for working with the Regional Delivery Manager on DWP Account ensuring the delivery of implementations for all projects within various regions.Ensuring key Business milestones are met within the scope of an agreed lifecycle.Co-ordinating with other key departments within EDS such as Design & Logistics to make sure Designs are correct, kit is ordered and other milestones are met.Ensuring all relevant documentation is sent out/received on time and is accurate.Chairing VTM meeting, Minute taking as well as attending onsite meetings such as leading Business presentations to customer and Post Implementation reviews. Show less

• 

  Hewlett Packard/ATLAS

  Nov 2007 - Sept 2014

  HP/ATLAS - SERVICE OPERATIONS/ TECHNICAL AUTHOR/DOCUMENT CONTROLLER

  Creating Service Agreements which document collaborative working governance arrangements, processes and arrangements between ATLAS, MOD & 3rd party organisations.SC security cleared.

• 

  Qinetiq

  Apr 2015 - now

  Cyber Security Portfollio Management Support Officer
• 

  DXC Technology

  Apr 2017 - now

  Knowledge Manager for ATLAS DXC on Defence Account with MOD. Responsible for creating/maintaining all relevant knowledge Articles for ATLAS-DXC for use by Service Centre & Virtual Agent.

  • Knowledge Manager in Service Management

    Sept 2021 - now

  • Technical Author

    Apr 2017 - now