Saastha CANACALINGAM

Experience

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  Shantha Builders

  Apr 2014 - May 2016

  • Project Management Officer

    May 2015 - May 2016

  • Inventory Associate

    Apr 2014 - Apr 2015
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  Amazon

  Jun 2016 - Sept 2017

  Catalog Associate Français

  • Creation of ASIN for each Consumable Product Line (French Market Place)• Product listing and audit for selection uploads across multiple categories• Interacting and coordinating with sellers/vendors and category team to help ensure smooth data flow for all required selection attributes for the category• Participating in the identification and correction of catalog errors and investigating catalog related complaints• Working closely with product teams to configure catalog products• Achieving catalog audit targets and creating reports regarding task assigned on daily basis• Training and mentoring other associates· Document processes & regularly update existing Sops· Review & suggest SOP changes required if any to the team basis input from Category managers· Handle various sets of daily, weekly and monthly business reports· Onboard new processes if required as per the business needs Show less

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  Technologies Used in Multimodal Transportation

  Apr 2018 - Jan 2019

  Master Thesis
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  CMA CGM

  Jun 2019 - now

  In charge of a client portfolio of Strategic accounts of the Group(Potential Volumes :One Million TEUS)follow-up on all trade lanes (link between the client and all services in HO specifically African Lines) .• Provide a dedicated customer service.• Define operational procedures according to clients’ needs and instruct agency network accordingly.• Make sure that guidelines are applied and take corrective measures if needed. • Assist and answer agents’ requests for any issues relating to these customers. Show less

  • Control Tower for Global Accounts (Customer experience and Marketing)

    May 2022 - now

  • Tender Officer (VIP Desk AFRICA)

    Dec 2019 - Apr 2022

  • Qlik sens Data/Processing

    Jun 2019 - Dec 2019