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John Robin K. Rosario

John Robin K. Rosario

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  • Timeline

  • About me

    Service Officer at Bank of the Philippine Islands (BPI)

  • Education

    • University of Asia and the Pacific

      2012 - 2016
      AB Humanities

      Activities and Societies: BOSUN UA&P Since I chose a five-year course that included Masters, I had to undergo a standard procedure for the duration of my stay in UA&P. During the first three (3) years in the University, students take up courses in relation to the Humanities. During the third year, the students start taking up courses in relation to their specialization. For my case, my specialization was in Management. All courses in relation to the Humanities should be finished by the end of the third year. By the time a student… Show more Since I chose a five-year course that included Masters, I had to undergo a standard procedure for the duration of my stay in UA&P. During the first three (3) years in the University, students take up courses in relation to the Humanities. During the third year, the students start taking up courses in relation to their specialization. For my case, my specialization was in Management. All courses in relation to the Humanities should be finished by the end of the third year. By the time a student enters his/her fourth year, all courses that will be taken are all related to the chosen specialization. During my fourth year, I garnered awards such as the 2ND Best Marketing Plan for a group project done during the first semester, and the Dean’s List for the second semester. Show less

    • University of Asia and the Pacific

      2016 - 2017
      MS Management

      To get into the fifth year or Masters, a student must have a general weighted average between 1.00 and 2.00 by the end of the fourth year (with 1.00 being the highest). During the masteral year, students are tasked to do a thesis on a topic that they find interesting, and that is related to their specialization. For my case, I did a thesis on the “Impact of Service Quality to Customer Satisfaction and Customer Loyalty of (selected) Automotive (Brands and) Dealerships”. The topic was approved in… Show more To get into the fifth year or Masters, a student must have a general weighted average between 1.00 and 2.00 by the end of the fourth year (with 1.00 being the highest). During the masteral year, students are tasked to do a thesis on a topic that they find interesting, and that is related to their specialization. For my case, I did a thesis on the “Impact of Service Quality to Customer Satisfaction and Customer Loyalty of (selected) Automotive (Brands and) Dealerships”. The topic was approved in December 2016 and was successfully defended in June 2017. Aside from doing the thesis, students also undergo a project-based internship for the duration of the second half of the masteral year (January - July). For my case, I did my internship with UCPBGEN. Show less

  • Experience

    • BOSUN UA&P

      Jun 2014 - Apr 2016

      - Evaluated the articles of new and existing writers at the beginning of the academic year. Gave recommendations to the Editorial Board based on the evaluations.- Helped writers in terms of giving suggested edits that were in relation to their articles. Oversaw at least two writers.- Handled internal concerns, operation-related matters, and acted as one of the point persons when dealing with the various departments in the University.- Reported directly to the Editor-in-Chief. - Wrote an article on the incoming University President.- Guided a writer in covering an event and edited his article that was in relation with the University Student Government (USG).- Attended a one-day conference that focused on the issues affecting School Publications. - Covered events and wrote articles that were in relation with the University Student Government, and events that occured in campus.- Reported directly to the News Editor.

      • Managing Editor

        Jun 2015 - Apr 2016

      • News Editor

        Mar 2015 - Jun 2015

      • Writer

        Jun 2014 - Mar 2015

    • Rizal Commercial Banking Corporation (RCBC)

      Apr 2016 - May 2016
      Student Trainee/Intern

      - Was assigned to the Local Corporate Banking Division- Learned the basics about Banking and Relationship Management.- Was taught the five C’s of Credit. I was tasked to analyze an account based on the five C’s of Credit.- Assisted in the day-to-day operations of the divison.- Gained exposure to financial institutions.

    • UCPB GEN

      Feb 2017 - Jul 2017
      Sales And Marketing Intern

      - Was assigned to Cocobank Accounts and Direct Marketing (CADM)- Learned the basics about Non-Life Insurance, and did some research work about the industry as well.- Was tasked to contact clients on the renewal of their insurance policies, which was limited to Fire Insurance and Motor Insurance.- Responded to clients needs when contacted about their insurance policies.- Guided new interns who were assigned to the department.- Assisted in the day-to-day operations of the department. Show less

    • Bank of the Philippine Islands (BPI)

      Feb 2018 - now

      - Assigned as one of the Assistant Business Managers (Assistant Branch Managers) to a designated branch within the Taguig Area (All branches located inside Taguig City). Is currently handling 38TH Street BGC. Has previously handled Fort McKinley Hill Venice (closed) and PSE-The Fort.- Responsible for handling and monitoring the daily activities of a branch such as vault operations and client transactions such as but not limited to deposits and withdrawals, remittances, foreign exchange, and opening of corporate/SME, personal, and payroll accounts. Also monitors and handles reports related to branch operations.- Acts as one of the designated approvers for the aforementioned activities, and approves each activity for as long as it is within the policies of the Bank.- Assists the Business Manager (Branch Manager/Service Manager) in cross-selling the various banking products.- Also functions as a reliever to other branches within the area I'm assigned to should a branch either lack an approving officer or is in need of additional manpower. Has relieved at Bonifacio Global City, Fort Serendra, FTI Taguig, Global City Net Quad, Infinity, Market! Market!, One Global Place, and W-5TH Avenue.- Took up certification programs in order to use specific systems within the bank, and to be able to cross sell certain products as mandated by the BSP.- Trains officers and staff by letting them observe the various activities and by allowing them to have hands on experience. Show less - The Officership Training Program (OTP) exposes incoming officers to various facets of the bank both in the classroom and on-the-job training. I was admitted as an External Hire and is part of Batch 192. I also became the Deputy Batch Representative.- Attended classroom lectures that focused on various topics about the bank and the industry.- Attended a two day leadership seminar entitled “Your Leadership Journey & Planning & Managing Resources” hosted by DDI Philippines, Inc.- Was assigned to Corporate Credit and underwent training with the Asian/BPO/FI/MNC/PEZA team. I was tasked to create a Credit Offering for three accounts under the supervision of its assigned account officer, and I presented one of the accounts together with its account officer to its appropriate committee.- Was assigned to observe one of the branches under the Makati Central Area (Branches situated along Ayala Avenue excluding Insular Life, also includes Dela Rosa-Solaris, and those within the Glorietta Malls), particularly Ayala Triangle, and to act as a Senior Service Associate in one of the branches under the Makati South Area (Forbes Park, those within the Greenbelt Malls, Branches situated inside Legaspi Village excluding Legaspi Columns, Medical Plaza and those along Dela Rosa St., selected branches along Pasong Tamo and branches surrounding San Lorenzo Village), particularly Pasong Tamo-La Fuerza.- Created a learning tool about the bank's products and services for incoming officers of the bank. Show less

      • Service Officer

        Mar 2019 - now

      • Management Trainee

        Feb 2018 - Mar 2019

  • Licenses & Certifications