
Danel Van Jaarsveld
ERP Systems Administrator

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About me
Senior Development Manager at Discovery Limited: Driving Business Growth through Expertise in CRM, ERP, and Telephony Solutions.
Education

Sage South Africa
2010 -COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESActivities and Societies: Certificated Consultant (SAGE X3 V6)

Sage South Africa
2009 -COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESCertificated Consultant (SAGE X3 V5Adonix X3)Woodmead, SA - 2009

Sage South Africa
2009 -COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES Certificated ConsultantCertificated Consultant (SAGE X3 V5Adonix X3)Woodmead, SA - 2009

Faculty Training Institute
2008 -COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES Diploma in Business AnalysisDiploma in Business AnalysisJohannesburg, 2008

Project Management South Africa
2000 -Project Management Diploma in Project Management
Think Agile
2019 - 2020Agile Leadership Project ManagementWaterfall vs AgileEmpirical process controlStacey complexity theoryTransaction vs holding costs in AgileBasic overview of Scrum frameworkIterative vs Incremental approachesScrum vs KanbanLittle’s law and queue management theoryKanban principles and practicesKanan metricsBasics of teamingLeadership behavioursMotivation and self-determination theorySpan of controlComponent vs. feature teamsScaling ScrumOrganisational designBig… Show more Waterfall vs AgileEmpirical process controlStacey complexity theoryTransaction vs holding costs in AgileBasic overview of Scrum frameworkIterative vs Incremental approachesScrum vs KanbanLittle’s law and queue management theoryKanban principles and practicesKanan metricsBasics of teamingLeadership behavioursMotivation and self-determination theorySpan of controlComponent vs. feature teamsScaling ScrumOrganisational designBig room planningPortfolio Kanban and project prioritisationAgile budgetingLean startup and hypothesis testingSeed funding modelUser story mapping and roadmapsValue stream funding modelAgile contracting Show less

Pretoria North High School
1990 - 1995
North-West University / Noordwes-Universiteit
2019 - 2020Middle Management Programme (NQF 6) Management Information Systems, General NQF 6
Faculty Training Institute
2007 - 2008Advanced Business Analysis Programme (AdBA) BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES Advanced Business Analysis Programme (AdBA)
Damelin
2007 -Customer Service Management Diploma in Customer ServiceCertificate in Customer ServiceJohannesburg, 2007

Henley Business School
2021 - 2022Advanced Diploma in Management Practice Management Information Systems, General NQF7
Experience

The Scientific Group
Mar 1996 - Jun 2005ERP Systems Administrator"Systems Administrator at The Scientific Group: Safeguarding Life-Saving Medical Equipment through Meticulous Supply Chain Management and ERP Expertise"I was entrusted with managing the import and export of life-saving medical equipment, ensuring its safe and timely transportation. I meticulously coordinated every supply chain step, including specialized transportation, and conducted site visits to verify equipment performance.Key responsibilities:Managed the import and export of life-saving medical equipment, guaranteeing equipment remained undamaged during transportation.I coordinated every aspect of the supply chain, including specialized transportation, to ensure on-time delivery and optimal equipment condition.I conducted site visits to confirm equipment performance within specified parameters.In recognition of my efforts, I was selected for training in the ERP system. This training equipped me with in-depth knowledge of the ERP system, enabling me to manage the company's resources and enhance operational efficiency effectively. Throughout my tenure at The Scientific Group, I consistently maintained the highest standards of quality and accuracy, contributing to the success of this crucial and impactful organization. Show less

Discovery Limited
Jun 2005 - Aug 2011At Discovery Limited, I was crucial in integrating previously siloed operations by coordinating and developing systems that accommodated logistics across various groups and units. I led project planning, business analysis, and process re-engineering, ensuring seamless integration and cost reduction.Key responsibilities:I integrated disparate operations by creating systems accommodating logistics across various groups and multiple units.We gathered technical and functional client requirements and produced clear, concise documentation.Prepared functional specifications and tested interfaces to optimize the user experience and stakeholder performance.Conducted business analysis of clients' needs and liaised with the development team.I led the integration, process mapping, business process re-engineering, SAGE interface and integration, and change management.I developed and maintained detailed project plans, including tasks, deliverables, and resource allocation.Managed client implementation plans and project issues and conducted weekly project meetings.Administrative and ICT responsibilities:Ensured smooth running of ICT systems, scheduled upgrades, and security backups; researched and installed new systems.Planned, developed, and implemented ICT budgets, ensuring cost-effectiveness and efficiency.Ensured software licensing compliance, secure network access for remote users, and data security from internal and external threats.Provided user support and handled crisis management, resolving complex technical hardware and software breakdowns.Mentored and trained ICT Support Staff, staying updated on the latest technologies and developments.My efforts successfully unified previously siloed operations, improved efficiency, and reduced costs by creating and implementing systems accommodating logistics across various groups and units. Show less
Enterprise Resources Planning Business Analyst
Mar 2009 - Aug 2011Enterprise Resources Planning Business Analyst
Mar 2007 - Feb 2009JDE One World Business Analyst
Jun 2005 - Mar 2007

Nubian Business Gateway
Nov 2012 - Jun 2013Operations ExecutiveAs an Operations Executive at Nubian Business Gateway, I was pivotal in securing Africa's largest tender/contract to implement and roll out Sage software, covering 4,000 users. I built and led the implementation team, managed multiple projects, and contributed to the company's growth.Responsibilities and achievements:We secured the largest Sage software implementation tender/contract in Africa, spanning 4,000 users across manufacturing, logistics, and payroll divisions.I was trained at Sage's Head Office in France to enhance my software implementation expertise.Managed multiple projects from inception to implementation, defined success criteria, specified project expectations, and provided weekly updates to the client's board.Implemented strategies and oversaw operational management of the Business Systems Division, fostering growth, profitability, and business development.I contributed to solution architecture for new strategic opportunities and client acquisition bids.I maintained service levels and developed the Business Systems team's delivery capability through coaching, mentoring, motivation, and talent retention.Achievements:Researched, acquired, trained, and implemented new software programs, increasing efficiencies and cost reduction.I developed and implemented corporate training programs in software, customer service, marketing, team building, and development.I designed a customer experience program that increased customer satisfaction ratings to 96%.Developed and managed a contract process, successfully resolving outstanding contractual claims.Conducted system requirement analysis and established off-site offices.I developed and managed all information technology policies and procedures, marketing, and the company website. Show less

4Sight Information Technologies
Jun 2013 - Aug 2014ERP Functional ConsultantAs an ERP Functional Consultant at AccTech Systems, I was crucial in implementing ERP solutions and upskilling stakeholders across various African regions, including Tanzania and Ghana. I managed a diverse range of ERP software and ensured the delivery of efficient solutions tailored to clients' needs.Responsibilities and achievements:I have implemented ERP solutions for clients in Africa's rural, urban, and cosmopolitan areas, leveraging tools such as ProClarity, SAGE X3 V5, Adonix X3 Finance, SAP, SharePoint, SQL, Synergy, and Xpresso.I conducted in-depth business process analysis and developed requirements to ensure on-time and on-budget delivery of suitable products.Led and developed teams, managed expectations and SLAs and reviewed quality and cost of project delivery.Fostered and maintained client relationships, contributed to decision-making processes, and oversaw business analysis for technology management improvement and optimization.Recruited, trained, and managed human capital, resolved conflicts, and strengthened team capacity through development, coaching, and career advancement.Skills:Strong analytical skills in accounting, finance, and extensive data management.Comprehensive understanding of user requirements, business environment flow, process improvement and efficiencies.Proficient in project management, quality assurance, and relationship building and maintenance.Effective communication and conflict management skills.Extensive knowledge of software analysis, ERP system implementation and support, change management, and ITIL processes. Show less

Discovery Limited
Sept 2014 - nowAs the Senior Development Manager at Discovery Limited, I lead a team of developers in designing, developing, and deploying software solutions that bolster the company's core business functions. With extensive knowledge and experience in CRM and ERP solutions.Key responsibilities:Managing the end-to-end software development lifecycle, from requirements gathering and design to testing and deployment.I am spearheading the development of CRM and ERP solutions that support business operations.I collaborate with business stakeholders to comprehend and translate their needs into technical requirements.I implement best practices in software development, such as agile methodologies and continuous integration and delivery.I ensure the security, scalability, and maintainability of all software solutions.During my tenure at Discovery, I have successfully delivered multiple high-profile projects, including implementing a new CRM system that enhanced customer engagement and satisfaction and developing an ERP solution that streamlined financial management processes. I have also established release management processes that have boosted the efficiency and effectiveness of the development team.Skills and achievements:Advanced expertise in CRM and ERP solutions.Experienced in release management, focusing on the successful deployment of software solutions.Working knowledge in various programming languages, including Java, C#, and Python.Demonstrated success in delivering high-profile projects, such as a new CRM system and an ERP solution.Strong leadership skills with a proven track record directing high-performing software development teams. Show less I guided a team of developers in designing, developing, and implementing software solutions that supported the company's core business functions. With a strong foundation in CRM and ERP solutions, I excelled in project management and ensured seamless collaboration across teams.Key responsibilities:Managing the complete software development lifecycle, from gathering requirements and designing solutions to testing and deployment.I oversaw the development of CRM and ERP solutions that supported business operations, such as customer relationship management, sales management, and financial management.I collaborated closely with business stakeholders to understand their needs and convert them into technical requirements.I implemented the best practices in software development, including agile methodologies and continuous integration and delivery.I ensured the security, scalability, and maintainability of all software solutions.During my tenure as Development Manager, I successfully delivered numerous projects, including implementing a CRM system that enhanced customer engagement and satisfaction and the development of an ERP solution that streamlined financial management processes. Additionally, I contributed to establishing project management processes that improved the efficiency and effectiveness of the development team.Skills and achievements:In-depth knowledge and experience in CRM and ERP solutions.Expertise in project management, focusing on the successful delivery of software solutions.Knowledge of multiple programming languages, including Java, C#, and Python.Proven success in delivering high-profile projects, such as a new CRM system and an ERP solution.Strong leadership skills with a demonstrated history of managing high-performing software development teams. Show less
Senior Software Development Manager
Dec 2022 - nowCRM Development Manager
Sept 2014 - Dec 2022
Licenses & Certifications
- View certificate

Amazon Web Services Fundamentals
UdemyJan 2023 - View certificate

Customer Service Using AI and Machine Learning
LinkedInMar 2020
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