Melissa Hathaway

Experience

• 

  Pizza Hut

  Feb 2013 - Aug 2014

  Customer Service Representative

  Sell 200 orders per shiftManaged till of $300Maintained store cleanliness

• 

  Logistech Solutions, Inc.

  Jun 2013 - Mar 2018

  Part Time/Seasonal Inventory Specialist

  Coordinated mass inventory consolidation of product (800 pallets) from two facilities to one Worked with inventory for over 2,580 different products in over 15 different accounts Reorganized and maintained returns processes and inventoryProvided support to facility processing up to 3,000 orders per dayPlanned projects requested by clients, estimated labor hours needed, calculated cost for materials, and generated client invoices for accounting approval

• 

  Pinetops Pizza and Grill

  Jun 2014 - Apr 2015

  Waitress

  • Served up to 300 customer orders per day• Operated cash drawer, credit/debit card processing• Assisted manager in event planning and scheduling• Helped management with social media promotions

• 

  H2OBX

  Apr 2018 - Sept 2018

  Human Resources Intern

   Evaluated potential employees through phone screenings and face to face interviews Prepared excel spreadsheets for efficient applicant tracking Entered employee data into Kronos Software for over 400 employees Managed all employee applications and paperwork Verified I-9 documentation

• 

  Logistech Solutions, Inc.

  Sept 2018 - Apr 2019

  Office Administrative Assistant

   Prepared and updated employment records related to hiring, promoting, and terminating Reviewed payroll cycle time sheets, confirming accuracy, and entered data to ADP Procured office and warehouse supplies and other general office duties Contacted vendors to arrange material handling equipment service, propane suppliers, facility maintenance etc.

• 

  H2OBX Waterpark

  Apr 2019 - Sept 2020

  Human Resources Director

   Managed strategic staffing plans and directed recruiting plans on social media, college career fairs, and radio Entered employee data, process payroll, managed employee time/attendance and benefits using Kronos Workforce Ready Monitored the organization’s compliance with federal, state and local employment regulations Conducted phone screening/interviews as well as new hire orientation presentations to 30+ new hires per occurrence Researched suppliers and launched a new and improved time/attendance and payroll platform Implemented and conducted exercises to promote teamwork and leadership among peers Provided consultation with management peers on budget and labor relations Show less

• 

  Logistech Solutions, Inc.

  May 2022 - now

   Managed staffing plans from interviewing, onboarding professional development, mentoring Ensured HR operations were in line with federal, state and local employment laws Arranged employee relations activities and employee engagement activities and incentives for over 30 employees that resulted in substantial moral improvement Lead rigorous and successful recruitment strategies as needed during pandemic Guided customer service team as the customer service manager for 80 clients Provided UI software training to onboarding clients and support to ensure guidelines were followed Operated accounts receivable and payable independently Managed operating and maintenance supply inventory and purchasing Show less

  • Human Resources/Office Manager

    Sept 2020 - now

  • Director of Organizational Development

    May 2022 - now