Alessandro De Carne

Experience

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  Gucci

  Apr 2022 - now

  OMS System Expert

  Development and Implementation of GUCCI’s eCommerce & Digital solutions, contributing to both technical decisions and go-to-market strategiesCollaborated with multiple Teams (Retail, Ops, Marketing, Client Service) to support the optimization of eCommerce performance through a combination of technical expertise and strategic input.Assisted in improving operational efficiency by identifying process bottlenecks and suggesting enhancements, aligning technical solutions with the overall business objectives.Applied knowledge of omnichannel implementation to enhance the customer journey, ensuring seamless integration across various touchpoints and improving the overall shopping experience.Contributed to process improvement efforts by identifying opportunities for optimization within the OMS systems, gradually taking on more responsibility as I grew in my role.Participated in testing and validating system updates, ensuring that changes were aligned with both technical and business requirements. Show less