
Mariam Nava
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About me
Medical Assistant at D. Reddy Medical Group
Education

Kaplan College-Palm Springs
2014 - 2014Diploma Medical/Clinical Assistant High Academic Honors -3.98 GPA
Experience

Ralphs Grocery Company
Jan 2004 - Apr 2005ClerkResponsible for providing exceptional customer service and ensured needs were met. Answered customers inquiries, directed customers to correct isle. Received cash payments, and handle correspondence and assisted in balancing cash registers.

Sally Beauty
Feb 2007 - May 2009Sales AssociateGreeted the public with enthusiasm, and provided exceptional customer services to ensure customer satisfaction, and loyalty. Processed monetary transactions including but not limited to cash, credit cards and checks. Priced and stocked merchandise as well as took inventory when necessary.

Department of Social Services
May 2011 - Jun 2012Office AssistantPerformed a variety of job duties including but not limited to assisting both spanish and english speaking clients with basic questions and concerns as well directing them to the proper window for futher assistance. Utilized office equipment such as telephone, fax, and computer to perform basic job functions.Processed and distributed incoming and outgoing mail. assisted where needed and learned basics of CiV software system. Assisted customers with filling out Calfresh, Calworks an Medical applications correctly and logged customers in to see the worker of the day as drop in. Show less

In Home Support Services Consortium
May 2012 - Feb 2014CaregiverResponsible for private duty home health care of senior citzens. Duties inculde but not limited to : meal planning, preparation of meals, trasporting clients to and from doctor appointments. Ensure that basic needs are met all while maintaining professionalism.

Desert Family medical center
Aug 2014 - Sept 2014Medical AssistantPerformed EKG's, injections, urinalysis, specimen collection, lab prep, tray set ups for pap smears, patient education, took vitals, updated patient medications, data entry of patient of patient demographics, answered phones, scanned patient records, daily use of e-MDs.

D REDDY MEDICAL GROUP, INC.
Oct 2014 - nowGreeted all patients in a friendly manner, answered incoming phone calls, assissted patients with signing in , logged patients in through the data base, scheduled all appointnents, and provided instructions on completing paperwork. Effectively interviewed patients to determine eligibility and obtian confidential informaiton, obtained personal health information, and referrred or trasnferred pateints to the appropiate resources. Verified patient insurance information , and advised patients of co- pays. Accepted payments by cash, credit card , personal check , and provided correct change and receipts for medical payments services rendered. Explained policies and procedures to a patients to ensure they have a complete understanding of their patient responsibilites. Followed all confidentiality rules to ensure HIPPA compliance and protect patient information. Performed general clerical work to include filing and operating standard office equipment , such as desktop computer, multi- line telephone system , copier and fax machine . followed all safety rules and policies to ensure a safe and clutter -free work area. Show less
Medical Assistant
Oct 2014 - nowMedical Receptionist
Oct 2014 - now
Licenses & Certifications

Health care provider
CPR and AED progamMar 2014
Honors & Awards
- Awarded to Mariam NavaDeans list and perfect attendance - Feb 2014
- Awarded to Mariam NavaDeans list - Jan 2014
Languages
- enEnglish
- spSpanish
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