Ramon Ong

Experience

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  Malaysian Biodiagnostic Research Sdn. Bhd.

  Jan 2005 - Jan 2007

  Scientist

  Malaysian Biodiagnostic Research Sdn. Bhd.Kuala Lumpur, MalaysiaCollaborated with leading Malaysian scientists responsible for the breakthrough inventionof a novel method for detection of typhoid fever. Involved in commercialization ofimproved typhoid diagnosis kit, which has gained international recognition as a renownedmedical breakthrough. Research interests also include a new method for detection ofparatyphoid fever, presented at the 6th International Conference on Typhoid Fever andOther Salmonelloses, Guilin, China in 2005. Show less

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  Bio-Ti International (Malaysia) Sdn. Bhd.

  Jan 2007 - Feb 2013

  Operations Manager & Co-Founder

  Responsible for product growth from creation and testing to commercialization and marketing. Brand conceptualization and strategic positioning. Accountable for logisticsand production management. Responsible for the development and implementation of company and sales growth strategies.* Successfully conceptualized, developed and marketed a new skin care brand.Formulated and develop branding direction and strategies for establishing marketgrowth.* Achieved market segment penetration of 70% throughout Malaysia; sales growthof 300% in Q4 within first year of launching.* Successfully commercialized multiple products from formulation R&D and deliverysystem platforms, through product efficacy testing and clinical trials. Deliveredmarket penetration and uptake of new products.* Increased company profitability through creation of new revenue streams andimplementation of key business and sales strategies.* Founded and promoted strategic partnerships in collaborative research to achieveimproved R&D capabilities at lower costs to company.* Business now delivers 30% net margins, 15% ROCE and is profitable. Show less

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  High Impact Worldwide Sdn. Bhd.

  May 2010 - Feb 2013

  General Manager Operations

  • Responsible to the Board to plan growth and profitability & cash flows for the company. • Lead product research & developmentKey Achievements: • Turnaround company profitability - increased sales by 50% (2010 vs 2011). Business delivered improved net margins of 15% and is cash generative.• Expanded health & skin care business and achieved 40% organic growth from 2011 to 2013.• Transformed business operational efficiencies from labour intensive to ICT-based platform, through implementation and reinforcement of SOP and investment in new technology. • Delivered improved net margins through innovative product offerings. Identified, developed and improved company product offerings Show less

• 

  Medic Media Network Sdn. Bhd.

  Apr 2013 - Sept 2013

  Head, Sales & Marketing

  • Responsible to the Managing Director to plan growth and sales for the company. • Identify target markets and formulate sales & marketing strategies, new platforms and revenue streams. Forecast and deliver sales targets and focused action plans.• Identify, appoint and manage synergistic partnerships to enhance value of company.• Develop new content with support of production team to achieve vision of being the catalyst to improve public health in Malaysia.Key Achievements: • Successfully developed SOP’s for management of company, sales flow and coordination within internal departments.• Improved content development, acquired external content through partnerships at no financial cost to company.• Established strategic partnerships with private hospitals and Ministry of Health, increasing TV network and strengthening brand and product.• Manage strategic partners eg. Advertising Agencies, Media Houses, Research Agencies, Digital Agencies, BTL Event Team etc. to achieve desired KPI’s.• Delivered immediate revenue to company via existing network, and increase revenue streams via diversification of services using existing resources. Show less

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  CCM Chemicals Sdn Bhd

  Jan 2014 - Jul 2019

  (A) Marketing• Initiated analyses to develop market views and establish a realistic and effective strategy. Exceeded company revenue targets by 30% in FY 2016, 50% in FY 2017 and 20% in 2018. Exceeded company profit targets by 30% in FY 2016, 80% in FY 2017, and 15% in 2018.• Enhanced and optimised market penetration and coverage, developed to-market strategy and maximised profitability. Total business size of RM350 million revenue per year (2017). • Established Production Planning Team to accurately meet market demand resulting in lower stock holding costs and more effective delivery of products to market.(B) Business Development and Investment Proposals• Developed customer pipe-line infrastructure through focused industry segmentation and rigorous tracking of forecast sales. This increased market share from 35% to 45%.• Completed financial and non-financial analyses, including cash flows, returns, profitability and risk profiles and management action plans for new investment of RM120 million plant. Presented to, and obtained approval from BOD. (C) Regional Operations – Sales, Debt Recovery, Restructuring Business Entities• Primarily responsible for all South-East Asia operations including Sales, Marketing, Strategy and Operations. • Successfully planned and executed Regional Business Plans in 2 years, turning around regional Business. 5-year cumulative business losses of RM34 million for Regional Businesses were turned around within a year, posting profits of RM 2.2 million. • Grew Singapore business from a base of RM1.5 million revenue in 2015 to RM24 million in 2017 • Planned, structured and directly executed debt recovery plan for Regional Business, resulting in debt recovery of over 90% from total uncollected debt of RM12 million.• Successfully planned and executed closure of Vietnam, Philippines & Thailand business operations, including statutory, tax, legal, human resource, sales, operations & debt recovery. Show less • Responsible for overall profitability and end-to-end supply chain operations of the Trading Business (Rubber Chemicals, Food & Pharma, Metals, Coatings, Biocides), including sales volume, market share, working capital, profitability and growth targets.• Formulate, develop, implement and review marketing and operational plans and strategies, including principal management. • Successfully developed new product portfolio by securing 3 new principals with products specifically aimed at identified markets in alignment with medium and long term strategies.• Prevented loss of key principal by formulating and implementing key strategies, increasing sales volume in that sector by 50%. Show less Formulate, develop, implement and review short,medium and long term marketing plans and strategies through effective negotiations with principals to obtain best commercial and technical support. Identify and grow specific market segments through sales and new product development. Responsible to lead and motivate sales team in order to achieve the agreed overall department objectives in relation to sales volume, market share, working capital, profitability and growth targets. Manage business unit in relation to principal management, total logistic support, marketing initiatives and sales revenue including working capital and nett profit levels. Show less

  • Manager, Marketing & Regional Business

    Dec 2015 - Jul 2019

  • Trading Manager

    Nov 2014 - Dec 2015

  • Industry Manager

    Jan 2014 - Oct 2014
• 

  Mettler-Toledo International, Inc

  Aug 2019 - now

  Driving cross-divisional service growth across 14 Asia Pacific markets and 18 strategic business units by leveraging data & technology, operational excellence, customer experience and focused strategy. Total business size of USD160 million.Built infrastructure and tools for sustainable growth including reporting and a service sales training curriculum that was later adopted globally. Achieved 11% growth in 2021 in the midst of challenges in Service Delivery due to COVID restrictions. Grew revenue by a further 13% in 2022 and exceeding profitability and operational efficiency targets. Achieved 9% growth in 2023 and 10% growth in 2024 despite strong economic headwinds in China. Show less • Support the Asia Pacific Region with local growth plans around the Good Weighing Practice (GWP) service offerings and Strategic Business Unit sales support. Achieved y-o-y unit growth of 19%, 25% & 14% for major groups of offerings in 2020 in a challenging COVID-19-impacted market. Delivered 126% of revenue targets in the same year.• Translate GWP strategies into country-specific go-to-market plans and provide ongoing guidance for local cross-divisional and cross-functional execution. Oversaw successful new product launches in China & Australia in 2020 and China, Vietnam & Taiwan in 2021.• Work with local and regional Market Organisations to set-up a sustainable Good Weighing Practice culture and collaborate with the GWP CC, local GWP teams as well as support and training teams in Asia Pacific. Key member of global team that developed and new, data-driven Market Management Concept from the ground-up, that enables market organizations to uncover & target potential areas and develop a business plan to capture sustainable growth. Pilot countries begin roll-out in 2021.• Utilize Good Weighing Practice principles and offerings as a catalyst for growth in Asia Pacific for services and products.• Drove e-engagement initiatives throughout the region, built a detailed framework for virtual events to enable market organizations to connect more effectively with internal & external stakeholders. This framework became the basis of a global structure roll-out. Show less

  • Head, Business Area Service

    Sept 2024 - now

  • Business Development Manager, Service Asia Pacific

    Jul 2021 - Dec 2024

  • GWP Market Manager Asia Pacific

    Aug 2019 - Jul 2021