Pamela O'Connor

Experience

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  AboveNet

  Jan 2000 - Jan 2002

  Executive Assistant

  • Supported Senior Management and Operations Team.• Managed multiple calendars, phone lines, emails, internal and external meetings, catering and arrangement.• Domestic and international travel, billing, expense reports, and check requisition processing.• Prepared presentations, contracts, purchase orders, organization charts, board agendas, and meeting minutes. • Purchasing and inventory maintenance, shipping and receiving.

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  WCI Communities

  Jan 2002 - Jan 2005

  Executive Assistant

  • Provided support to Acquisitions, and Sales & Marketing Departments. Categorizing and confirming information, preparation and maintenance of files and follow-up.• Managed multiple calendars, property research, analyzing information and data with land owners, brokers, attorneys and municipalities.• Prepared and distributed Requests For Proposals.• Collaborated with department managers and vice presidents for posting final distribution of reports.• Assisted Sales and Marketing Departments presenting model homes to potential buyers. Displaying strengths of the model discussing floor plans, and design elements. Show less

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  Contract Recruitment Assignments

  Jan 2005 - Jan 2011

  Legal / Executive Assistant

  • Managed multiple calendars, emails, logistics and travel.• Coordinated business meetings, luncheons, dinners both internal and external.• Managed corporate memberships, events, confirming attendees and payment processing.• Prepared presentation materials, purchase orders, budget approvals, expense reports, and reconciling of corporate accounts.• Managed contracts, leases, market research, analysis, listings, closings, open houses, advertisements and prepared print media.• Client case management from discovery to trial phase.• Court calendar management, scheduling court reporters, conference rooms, and liaison between attorneys, clients, health care providers, insurance carriers, law firms, and government agencies.• Legal acumen in the areas of personal injury, product liability, toxic tort, environmental, matrimonial, real estate, corporate, estates, wills and trusts. Show less

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  Cervalis, LLC (now a CyrusOne owned company)

  May 2011 - Sept 2015

  Operations Associate

  • Provided administrative support to President/CEO, VP’s, and CFO serving as liaison to all departments and office locations.• Prepared agendas, presentations, coordinated meetings, catering, and social functions.• Office Management, and renovation upgrades for all tri-state locations. • Responsible for the tracking and billing reconciliation for thousands of data communications circuits. Collaboration with telecommunications and accounting Departments tracking new and de-provisioned circuits, while maintaining accurate customer billing.• Maintained vendor contracts and accounts including maintenance, conference bridge lines, shipping, printing, fax and scan services.• Provided software training and support to company employees on purchase order policies and procedures.• Managed procurement and migration of access controls to HID Global Corporate 1000 Program providing increased security and management for all Data Centers.• Inventory Management and support to departments on vendor selection, procurement, logistics, tracking, lead time, billing issues and invoice reconciliation.• Developed strategic plans significantly reducing costs while providing better products and services.• Assisted with project management and procurement for multi-million dollar facilities projects.• Cervalis “Achieve it” Award recipient for recognition by peers for going above and beyond. Show less

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  WAVSTAR LLC

  May 2016 - now

  WAVSTAR is a start-up company offering a cloud-based software platform for the radio broadcast industry to streamline radio ad sales and production.• Assist owner/investor with a diverse series of tasks associated with the setup of company operations including HR, accounting, sales, marketing, website, and platform development.• Analyze developing business opportunity and help shape direction of the company.• Responsible for software quality assurance and testing for new releases.• Conduct ongoing competitive analysis to help drive product development and pricing.• Authored a comprehensive user manual for the software platform.• Responsible for customer support including training, troubleshooting, maintenance, upgrading, and use of product.• Develop content for collateral materials, ads, social media, email campaigns and website.• Responsible for the compilation and import of industry data into CRM tool.• Assist the sales team with prospecting of new customers.• General office support for owner, including account reconciliation, expense reports and time sheets. Show less

  • Vice President Operations

    May 2016 - now

  • Operations / Client Services Director

    May 2016 - May 2016