Darya Korniyenko

Experience

• 

  Rometech

  May 2016 - Apr 2017

  Office Assistant

  • Inserted new inventory into the system.• Informed manager of any receiving problems or questions from the customers.• Helped to receive new inventory with UPS and FedEx deliveries. • Performed additional duties assigned by the manager in a responsible and timely manner

• 

  Avis Budget Group

  Jul 2017 - Oct 2018

  • Consistently provide a high-quality customer service experience to customers.• Diffuse and resolve various volatile customer situations while maintaining the balance between the interests of the company and customer satisfaction.• Work with customers to determine their rental needs and assist them throughout the car rental process.• Handle customer queries and provide alternatives in cases of emergency situations.• Quickly verify customers’ information and provide them with their rental vehicle and contract.• Make reservations, describe products to customers, and finalize paperwork.• Contact staff to ensure that the vehicles are clean and ready.• Build new client relationship as well as maintain the existing one through effective service.• Meet performance targets in all areas such as speed, accuracy, volume, customer satisfaction, and issue resolution. Show less

  • Supervisor/Customer Service Preferred Representative

    Apr 2018 - Oct 2018

  • Customer Service Representative

    Jul 2017 - Apr 2018
• 

  Abercrombie kids

  Oct 2018 - Jan 2021

  Management Staff
• 

  Aéropostale

  Jan 2021 - Nov 2022

  Assistant Manager
• 

  Lucky Brand

  Nov 2022 - now

  • Store Manager

    Jan 2024 - now

  • Store Manager

    Nov 2022 - Jan 2024