Eric Slaughter

Experience

• 

  Bell

  May 2010 - Feb 2011

  Implementation Project Manager - BMO '0-out' function

  • Managed the rollout of a voicemail feature to every branch-level phone line to upgrade the customer service experience• Managed schedule development, tracking, quality control, and on-time delivery• Identified the critical path to consistently meet all milestone dates and deadlines on time and budget• Demonstrated excellent time management skills by delivering the project and concurrently pursuing my undergraduate degree fulltime

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  MacLaren McCann

  May 2011 - Sept 2011

  Direct Response Media Intern

  • Delivered media consumption and target demographic analytics to support campaign strategy and implementation• Provided the client with accurate and informed media purchases based on their target demographic• Supported media campaigns for a leading financial services company and a non-profit organization • Managed invoice reconciliation for media purchases

• 

  Scotiabank

  Jul 2013 - Aug 2014

  Lease Auditor Consultant

  • Provided lease interpretation, account reconciliation, and invoice audit for the global branch and corporate office network• Identified discrepancies between lease agreements and invoices to generate an annual savings of over $3MM with 3 other auditors • Demonstrated strong knowledge of commercial lease terms and developed a keen eye for detail • Provided training and mentorship for summer intern

• 

  CGI

  May 2017 - Jul 2021

  • Management Consulting – On the Strategy & Planning team for a national telecommunications client, lead the stakeholder engagement to develop recommendations to reduce operational inefficiencies. Coordinated project efforts to execute and deliver our accepted solution. • Business Development – Lead the development and presentation for multiple RFP applications to bring in new accounts to the business.• Engagement Manager – Oversaw the client relationship throughout project delivery. Lead team members, managed project constraints, and identified additional opportunities to implement automation bots. Show less • Management Consulting - Assisted in multiple Frame Assessments to identify current state best practices, pain points, areas of opportunities, and to develop an action plan. Frames include: the creation of Target Operating Model to transform business capabilities, an Application Decommission Strategy to capture cost and risk savings, and a Program Management Governance Model to reduce inefficiencies.• Business Analysis - Part of an Agile team, collaborated with Scrum Masters, Product Owners, and SMEs to digitally transform business operations. Organized and drove client-facing sessions to elicit information, user stores, buy-in, and to showcase development achievements. • QA – Managed and drove defect arbitrage sessions to ensure a timely delivery of fixes. Performed regression and exploratory testing.• Account Management - Maintained client relationships and developed a solid reputation to address issues quickly and effectively.• Intrapreneaur - Researched, and pitched the creation of a new business division to achieve strategic goals and drive future growth. Lead the current state analysis for a strategic initiative. Show less

  • Senior Consultant - Intelligent Automation

    Jan 2020 - Jul 2021

  • Consultant - Banking and Financial Services

    May 2017 - Jan 2020
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  Toronto Hydro

  Aug 2021 - now

  Contractor – IT Portfolio Management

  • Lead the current and future state analysis of a distributed energy management platform to control renewable energy systems from a central location, to deliver on a key strategic goal and to reduce associated costs and complexity.• Collaborated with Developers and Business SMEs to implement a cloud-based solution to dispatch maintenance crews to reactive work events, saving $570k annually by optimizing crew ‘wrench-time’ activities, improved response time, and reduction of time spent on manual reporting and maintaining employee information. Show less