Addontess K.

Experience

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  Enterprise Rent-A-Car (Corporate)

  Jul 2015 - Jul 2016

  Management Trainee

  -Analysed various financial statements to manage the fleet and resources.-Neigotiared contracts B2C to maximise revenue.. Reciptent of the Elite Award for being one of the top sellers in the Portland, Oregon district.

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  Enterprise Rent-A-Car (franchise)

  Feb 2017 - Nov 2017

  Customer Service and Sales Representative

  Analysed financial data and implemented fleet management strategies to ensure the best use of resources Achievements:  Assisted with winning 1st car rental award for the preferred car rental company by providing exceptional customer services.  Facilitated the company in getting record number of reservation transaction (250 res) in one working day.

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  Concentrix

  May 2018 - Apr 2019

  Ecommerce Customer Support For Nike

  Following were my key contribution:  Achieved the highest customer satisfaction survey score of 91% in February.

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  Picnic Technologies

  Jun 2019 - Aug 2020

  Shopper

  Ensured completion of orders and prepped them for delivery.

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  Adidas

  Aug 2020 - Jun 2022

  Analysed, and utilised income statement reports to develop team training methods and strategies that illuminated insights into stores’ profitability and risk management losses as well as identified areas of business growth. recruited, coached, and led a team of 15 to smash monthly revenue targets through the observation of financial reports, operational audits, and ongoing training workshops. Recipent of the M.V.P. Award May 2022 •Effectively accounted for and frequently audited all forms of financial transactions to ensure accuracy.•Financial reports for commercial decisions to increased revenue.•Presented and reported qualitative data to management as a key contributor to improvements and maximised net income.

  • Customer Service and Sales Manager

    Jun 2021 - Jun 2022

  • Senior Sales Consultant

    Mar 2021 - Jun 2021

  • Sales Consultant

    Aug 2020 - Feb 2021
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  Life Time Inc.

  Jun 2022 - Oct 2022

  Membership Concierge & Operations Lead

  • Trained and supervised managers on duty, the front concierge, and the operations team while coordinating, prioritising, and implementing projects and responsibilities that are executed on a daily, weekly, and monthly basis.• Facilated team meetings through digital platforms and onsite to ensure proper communication of company poliedcies, procedures, transparency, and the overall meeting of deadlines.• Managed various aspects of financial, inventory, shift coverage, and club maintenance audits to ensure club high expectations are being achieved and safety protocols adhered to. Show less

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  LaserAway

  Feb 2023 - Aug 2023

  Patient Care Coordinator

  • Effectively identified areas of growth through financial matrices and created custom-tailored strategies that maximised revenue and minimised risk that exceeded monthly targets.• Created operational procedures based on financial reports that consistently elevated and exceeded company service standards.• Utilised interpersonal and technical skills to develop presentations and calculated finance plans that were custom-tailored to each patient’s budget to maximise net income. Achieved being the top two net income producers in The New York Metropolitian area in August 2023 Show less