Sarun Simon

Sarun Simon

Food & Beverage Operations

location of Sarun SimonChennai, Tamil Nadu, India

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  • Timeline

  • About me

    A people oriented professional with more than 20 years of experience in Training and Development, and Customer Service (Operations).

  • Education

    • Indian Society For Training & Development

      2010 - 2012
      Diploma in T&D T&D
    • Mahatma Gandhi University

      -
      Diploma in Counselling 2015
    • Pondicherry University

      2004 - 2006
      PG HRM
    • Bharathiar University

      1996 - 2000
      Hospitality Mang
    • Mahatma Gandhi University

      2015 - 2015
      Diploma in Counselling Counselling
  • Experience

    • Oberoi Hotels & Resorts

      May 2000 - Aug 2002
      Food & Beverage Operations
    • P&O Cruises

      Apr 2003 - Apr 2009
      Food & Beverage Operations
    • Frankfinn Aviation Services Pvt. Limited

      Jun 2009 - Jan 2011
      Trainer
    • The Zuri Kumarakom, Kerala Resort & Spa

      Feb 2011 - Nov 2011
      Training Managerr
    • Sarovar Hotels & Resorts

      Dec 2011 - May 2017
      Training Manager

      Won The Highest Training Man Hours Award at the Sarovar Annual Trainers Meet 2012.

    • Retail, Hospitals & Hospitality

      May 2017 - Dec 2020
      Corporate Trainer (Soft skills & Customer Service)

      Clientele: Honda Motorcycle & Scooter, TATA Motors, Maruti Suzuki, Sony, Reliance Trends, Tanishq Jewellery, Indian Oil Corporation, and leading Hospitals.

    • NIIT Limited

      Jan 2021 - Dec 2022
      Master Trainer

      Delivering training on varied competencies such as Customer Service, Leadership skills, Emotional Intellegence, Selling skills and other performance improvement areas.• Enhancing the confidence of Staff/ Students and offers tools like Goal setting, Team work, Grooming and Body language training.• Evaluate team and provide feedback on areas of improvement.

    • Apollo Hospitals

      Jan 2023 - now
      Manager - Learning & Development

      Brief Achievements : Played key roles in JCI & NABH Accreditations for :Apollo Proton Cancer Centre, Chennai - May 2023 (JCI- 7th Edition)Apollo Speciality Hospital, OMR, Chennai - Sep 2023 (NABH - SURVEILLANCE AUDIT - 5th Edition)

  • Licenses & Certifications

    • Mystery Audit Certification

      MSPA Asia/Pacific
    • Diploma in Counselling

      Mahatma Gandhi University
    • ISO 22000 Internal Audit(Certified)

      Bureau Veritas Group