Elek Urban

Experience

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  2008-2009 Russian & E. European Society

  Sept 2008 - Jul 2009

  Publicity Secretary

  Participate in committee meetings, organise and publicise events and initiatives. Design publicity material and keep Facebook group page updated.

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  LondonUP! Ltd

  Jul 2009 - Feb 2012

  Head of Client Relations Management - Team Leader

  Maintain administrative systems, devise and develop data management systems and administrative procedures.Handle incoming enquiries and coordinate the 'sales' team.

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  Student/Young Professional Flatshare Company

  Feb 2012 - Aug 2013

  Operations Manager

  Management, Coordination and Reporting including:* Managing performance of Lettings team* Coordinating work and updates of Property Take-on and Maintenance Team with Advertising* Weekly and monthly management and KPI reporting to CEOs* online reputation care, * creating and maintaining good relations with tenants and landlords alike.

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  John D Wood & Co.

  Aug 2013 - Jan 2015

  Property Management responsibilities and tasks advising and taking instructions from landlords regarding care for their property and interests throughout the tenancy life cycle. Pro-actively as well as reactively caring for the properties in my portfolio in London and further afield to deliver best service to client landlords. Working effectively as an individual while contributing to team success and supporting colleagues on a daily basis.- Efficient communication with landlords, branch staff and contractors.- Understanding of landlords' and tenants' needs as well as relevant property legislation- Following company policy and flagging issues in a timely manner as necessary- Problem solving, attention to detail and perseverance to see works through to completion Show less

  • Property Manager

    Oct 2013 - Jan 2015

  • Pre-Tenancy Property Manager

    Aug 2013 - Jan 2015
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  CURRELL MANAGEMENT LLP

  Jan 2015 - Sept 2015

  Property Manager

  - Managing a portfolio of properties for private and professional landlords across London.- Working with the in-office renewals and accounts teams to answer queries and help manage tenancies.- Point of contact for tenants, landlords and arranging maintenance with a variety of contractors.- Drawing on experience of managing properties in London and Surrey to deliver the best service and advise landlords on managing their properties cost-effectively as well as adhering to their obligations under law and tenancy agreements.- Conducting regular property visits to report back to landlords on the condition of their property. - Managing insurance claims on behalf of landlords. Managing deposit release at end of tenancy within statutory time frames. Show less

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  Santa Fe Relocation

  Sept 2015 - Jul 2020

  Assisting with inbound UK immigration applications and coordinating global services for third-country moves on global accounts. Working towards an OISC Level 1 qualification.

  • Immigration Casework Assistant

    Mar 2018 - Jul 2020

  • Relocation Consultant

    Sept 2015 - Mar 2018
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  Self-employed

  Feb 2021 - now

  Administration Support

  Comprehensive meeting minutes taking, event planning, graphic design, document preparation, update and archiving, transcription, video editing. Ad-hoc team support, meeting preparation and scheduling.

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  ECA International

  Sept 2022 - now

  Client Relationship Manager

  Client Success support for subscription clients in the Americas region (working Atlantic hours)Training client GM professionals in use of ECA toolsSupport to client GM professionals in interpreting data, calculations and benchmarking insights, including assisting with conversations with assignees about their remunerationBusiness development activitiesInside-out understanding of ECA data, tools and software productsAttendance at industry eventsDelivering competitor landscape update to commercial teamsInput into product development referencing personal industry experience (in RMCs) and client feedbackCollaboration with marketing team on producing new client-facing material and routine campaignsResponsibilities on credit control, supporting the finance team with invoicing and chasingRenewal of client subscriptions with focus on balancing value for money, service, and business acumen. Show less