
Helen Calhoun
Community Manager/ Company Trainer/ Trouble Shooter

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About me
General Manager | Effective Decision-Making, Communication, Quality Control in both Student Housing and Multi-Family.
Education

Center for Advanced Legal Studies
1998 - 2000Associates Paralegal StudiesParalegal Graduate
Experience

Adara Communities
Apr 1993 - Feb 2012Community Manager/ Company Trainer/ Trouble ShooterTrained staff members on the application of the company’s own accounting program. Supervised small teams of 8 to 10 throughout the company at various locations and repositioned the performance on several properties. Implemented changes in policies and procedures that increased income and decreased deficits for several properties. Served as the test pilot for the company’s proprietary accounting software, facilitating seamless deployment by providing support to sister communities.

Atlantic Housing Management
Feb 2012 - Oct 2016Property Manager in Huntsville. Regional over student housing in Huntsville, Denton and San Marcos.Managed The Arbors of Sam Houston, the largest student housing property in the Huntsville area, while concurrently overseeing two properties in San Marcos and Denton. Supervised 31 staff members, instilling a team-wide focus on customer service, parent attention, and occupancy rates. Developed strategies for increasing and stabilizing revenue while managing account collections, unit marketing, and roommate matching. Oversaw turn, make-readies as well as interior and exterior enhancements. Spearheaded key enhancements to the property in order to vastly improve its marketability in the area. Received several awards as a result of property improvements and customer service delivery, including Best in Huntsville for three consecutive years. Show less

Ashford Communities
Oct 2016 - Jan 2019Senior Property ManagerShort term position taken in order to refinance these two properties. I was responsible for all operational and financial aspects of two properties within the Westchase District to ensure company goals are met. Oversee personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting, and social media. Refinancing was accomplished!

The Preiss Company
Jan 2019 - Feb 2020Property Manager at Gateway
Cardinal Group Management
Feb 2020 - Jun 2022General Manager at Encore Sam Houston & Campus EdgeProperties sold.

Waller Group
Jun 2022 - Dec 2022Project ManagerCreate long and short-term plans. Delegate to contractors best positioned to complete projects. Make effective decisions when presented with multiple options for how to progress. Serve as a point of contact for all contractors, maintenance and residents. Communicate with investors and owners. Perform quality control on the project throughout development to maintain the standards expected. Adjust schedules and targets on projects as needed for financing.

University Partners
Dec 2022 - May 2024Community Manager at The ArmoryThe Armory at Sam Houston successfully sold after reaching 97% occupancy!

Asset Living
Jun 2024 - Dec 2024General ManagerTook on this project just in time to turn it. Started from 55% pre-leased and achieved 93% occupancy in less than 60 days. Lead the team to create positive experiences by exceeding all expectations and challenges faced in the UofH and TSU Market. Promote owner satisfaction through timely variance reporting and on-going communication about the property’s performance. Meet targeted revenues, monitor market data, oversee inspections, general appearance and appeal, analyze financial statements and promote a healthy balanced culture. Show less

Gables Residential
Dec 2024 - nowGeneral Manager
Licenses & Certifications

Employee of the month
Waller GroupAug 2022
Honors & Awards
- Awarded to Helen CalhounBest in Huntsville 2016 City of Walker County Mar 2016
- Awarded to Helen CalhounBest in Huntsville 2015 Walker County Mar 2015 Voted best apartment community by the residents of Walker County.
- Awarded to Helen CalhounHighest NOI to Budget for 2014 Atlantic Housing Management Dec 2014
- Awarded to Helen CalhounBest in Huntsville 2014 Walker County Mar 2014 Voted as the Best Apartment Complex by the residents of Walker County
- Awarded to Helen CalhounBest Customer Service Award for 2012 Atlantic Housing Management Dec 2012
- Awarded to Helen CalhounCertificate of Recognition 2012 Atlantic Housing Management Dec 2012
- Awarded to Helen CalhounMaking A Difference Club Award 2012 Atlantic Housing Management Dec 2012
- Awarded to Helen CalhounMost Valuable Player 2006 CnC Investments Dec 2006
- Awarded to Helen CalhounMost Conscientious Employee 1997 CnC Investments Feb 1997
Volunteer Experience
Gather items for shipping
Issued by Support Your Troops on Apr 2008
Associated with Helen CalhounSponsor/Special events judge
Issued by Walker County Fair and Rodeo on Jun 2014
Associated with Helen Calhoun
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