Angel Lindsey

Experience

• 

  Medical College of Wisconsin

  Dec 2010 - Oct 2012

  Clinical Case Manager

  •Work independently under the direction of the program director to manage program operations.•Act as a liaison between the patient, hospital and outreach clinic locations. •Develop and maintain program tracking tools.•Developed efficiency-enhancing workflow/process improvements •Resolve patient relations inquires related to insurance issues and follow-up care.•Train administrative staff on insurance verification processes.•Physician/NP calendar and schedule management

• 

  Aurora Health Care

  Oct 2012 - Oct 2013

  Clinical Informatics Specialist

  Collaborated with project teams to strategize an enterprise deployment program for 100+ clinics, hospitals, and surgical centers. • User Assessment Testing (UAT)• Epic system builds and optimization.• Adaptation and assessment program auditing and management. • Providing ongoing user training, support, and system testing.

• 

  Froedtert Hospital

  Oct 2013 - Jun 2015

  EMR System Educator

  Responsible for designing and delivering clinical systems training for the Epic Ambulatory and Beacon Oncology applications.

• 

  Genuine Residential Management

  Jun 2015 - now

  Real Estate Investor

  Short/long-term rental ownership & managementShort-term rental furnisherInterior designerLeasing specialist

• 

  HonorHealth

  Jun 2015 - Aug 2019

  IT Applications Training Management

  Managed the Epic Ambulatory, MyChart, Care Link, Haiku, Wisdom applications, supporting the Primary care and specialty practices.

• 

  CVS Health

  Aug 2019 - now

  Manage, empower and work collaboratively with Epic training teams.Performance analysis and coachingOnboarding managementProject and process developmentEpic implementation planning and managementIT systems access and termination management Epic training, instructional design and system build.

  • Manager of Training

    Mar 2022 - now

  • Senior Training Consultant

    Aug 2019 - Mar 2022