Jason Lewis

Experience

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  General Motors

  Apr 1995 - now

  • Team Leader experience in Production, Supply Chain, and Quality.• Trains, coaches, and supports Team Members using the Job Instruction Training (JIT) process. • Contributes to the teams Level 5 Board metrics based on Safety, People, Quality, Responsiveness, and Environment (SPQRCE) to accomplish set goals.• Trains Team Members to understand the proper use of the Andon System. Responds promptly to Andon calls to resolve any out of standard work conditions.• Confirms standardized work was being followed by the Standard Operating Sheet (SOS) to maximize uptime and to reduce waste by performing team layered audits.• Trains all Team Members on safety procedures, all safety rules and Safe Operating Practices (SOP). Conducts weekly Safety Tours (SOT).• Assists with equipment failures and material shortages to minimize downtime.• Performs team quality checks to prevent defects being shipped to the next department. Communicates corrective procedures to the Team Member if any defects were found (feedback/feedforward).• Looks for opportunities for team improvement and throughput.• Manages, nurtures the emotional and people component of the team.• Assists with covering the Group Leader in their Absence to support the needs of the Team Members and coordinate team tasks. Show less

  • Production Team Leader

    Apr 1995 - now

  • Quality Team Lead

    Apr 1995 - now
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  America Online

  Jun 1999 - Apr 2005

  Chat / Message Board Host

  • Educated the AOL Parenting Community members on the America Online Terms of Service.• Facilitated America Online Parenting Communities by helping members maximize their AOL experience.• Assisted the Parenting Community Program Manager with training Chat/Message Board Host prescribed by America Online.• Redirected members chat to diffuse any potential problems before they occurred.• Guided America Online community chat rooms and message boards as a visible facilitator.• Researched content, organized discussion topics, and posted conversational seeds to message boards. Show less

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  Meridian Entertainment Group

  Jul 1999 - now

  Customer Relations Team Leader

  • Team Leader experience in Customer Relations.• Communicated daily with the Common Ground Festival Event Organizer, Police, and Fire to protect the safety and well-being of patrons, guest, and performers.• Provided daily direction and communication to two dozen volunteers, along with scheduling volunteer hours and assigning concert venue duties.• Considered to be the goto person within the concert venue for patrons’ questions, comments and concerns.• Provided feedback to the Festival Event Organizer at daily wrap up meetings. Show less

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  LiveWorld

  Aug 2005 - Dec 2008

  Social Media Specialist

  • Moderated user-generated content remotely from home in constantly evolving online communities.• Moderated remotely as a team player, with a mixture of team mates from all corners of the world, committing to one goal.• Reviewed social media to ensure it adhered to the clients’ guidelines, while maintaining good working knowledge of the moderation document.• Moderated with extensive experience in the AOL TEENS' chat rooms, AOL Message Boards, AOL Videos, HBO forum, and the TJ Maxx forums.• Moderated an acceptable level of productivity, covering breaking news stories on the America Online Message Boards, at a target rate of 200 plus post per hour.• Collaborated with other Moderators to identify and capture the appropriate social data and best practices, while using AOL Instant Messenger Service, email, and cell phone for communicating.• Completed end of shift reports in an accurate and timely manner.• Performed other related duties and assignments assigned by the Administrator On Call (AOC).• Understood the function of social media channels and best practices.• Demonstrated comfort working with multiple tools simultaneously. Show less

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  Virtual Professionals, LLC

  Feb 2008 - Dec 2008

  Vendor/Moderator

  Independent Contractor - Remote

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  Appen

  May 2018 - now

  Social Media Evaluator

  • Web browser experienced. Navigated and evaluated the quality of relevance of internet - based search results, advertisements, and/or web page content.• Ensured internet users were presented the most effective and relevant data.• Detailed-oriented. Reached for continuous high performance and accuracy.• Gained valuable skills learning from changing standards and tasks.• Worked independently and possessed good time-management skills.