Samson Olaleye

Samson Olaleye

HR Manager

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location of Samson OlaleyeNigeria

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  • Timeline

  • About me

    Branch Manager | Relationship Manager at Access Bank

  • Education

    • Ahmadu Bello University

      2017 - 2019
      Master of Business Administration - MBA Human Resources Management and Services
    • Ahmadu Bello University

      2008 - 2014
      B.sc Agriculture Animal Sciences
  • Experience

    • BETA AGRICULTURAL PRODUCTS INCORPORATED

      Aug 2015 - Sept 2015
      HR Manager
    • Access Bank Plc

      Aug 2017 - now

      The description of my job role includes but are not limited to the following:Building and improving relationships with customers,Identify and utilise potential opportunities to increase market share,Educate and inform clients about the company’s products, services and special offers.Attend to client complaints and resolve issues promptly. I served customers within the time frame above with various responsibilities as listed below:Greeting customers when they enter the Banking Hall,Addressing issues and solving conflicts,Describing products or services to customers,Answering questions for a customer,Processing billing or payments,Completing and updating customer accountsCommunicating with customers in person, on the phone, through email or in a live chat,Connecting customers with other employees.

      • Branch Manager

        Aug 2022 - now
      • Relationship Officer

        Jul 2019 - now
      • Intern

        Aug 2017 - Jul 2019
  • Licenses & Certifications

    • Certified International Retail Banker

      Retail Banking Institute
      Jan 2024
      View certificate certificate
    • Graduate Member

      Nigerian Institute of Mangement (NIM)
    • Certified Associate Retail Banker

      Retail Banking Institute
      Jan 2024
      View certificate certificate
    • Data Analytics Certificate

      Dataline Analytics and Consulting
      Jun 2022
      View certificate certificate